Before you coil for service...
Troubleshooting Tips
PERFORMANCE (conL) Possible Causes What To Do
Pilling Result of normal wear on poly- • Whilethis is not caused by the washer, you can slow the
cotton blends and fuzzy fabrics pilling process bywashing garments inside out.
Snags, holes,tears, rips Pins,snaps, hooks, sharp • Fastensnaps, hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Removeloose items likepins,objectsin pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach • Checkbleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinseitemsthat may havechemicals on them before
dye, permanent wave solution washing. UseQuick Rinse cyclewith Extra Rinseoption.
Wrinkling Incorrect wash and • Match Cycleselectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Improper sorting • Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener.
Overloading or incorrect • Looselyloadclothesinthe washer basket.
water level
Repeated washing in • Wash inworm or cold water.
water that is too hot
Bleach left in dispenser Didn't start or finish cycle • Runeither a BASI(ETcleunor a Quick Rinse cycle (with Bleach
after adding bleach option)to clean out the dispenser.In the future, make sure to
selectBleach option when adding bleach.
SOUNDS Possible Causes Reason
Washer seems This is normal • Thewasher isvery quiet during portions of the wash cycle.
too quiet
"Netullic clicking" Shifter mechanism is • The drive systemwill engage at the start of agitate and
engaging or disengaging disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drivesystem that doesn't use gears.
or light "clicking" sound direction Thissound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch • Therelay makes a click sound when activated. The water
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature • Two valves mix cold and hot water. The "clicking" iswhen either
Panel during fill Control Valve valve turns on oroffto raise or lower the fillwater temperature.
Water flow changes Automatic Temperature • Two valves mix cold and hot water. Theflow changes when either
during fill Control Valve valve turns on oroff to raise or lower the fillwater temperature.
Plotor "whining up" or Motor rompingup/down • The motor will speed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump • Thedrain pump will make a humming sound when pumping
outwater after agitation stops and continue until spin iscomplete.
"Gurgling" Water drain pump • When the pump starts drawing in air,It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it is done spinning.
Water "swishing" This is normal • Thiswasher usesa InfusorTM wash action.Water swishingwhile
the unit isagitating is normal,especiallywith smaller loads.
Washer is noisy Washer is uneven • Tolevel the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
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