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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service…
Problem Possible Causes What To Do
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set • Check controls and make sure Cycle knob is pulled out
properly to
ON
position.
Lid is open • Close lid and pull Cycle knob out to
ON
position.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Water temperature
Control is not set properly • Check water temperature control and adjust.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and remove the water
stopped up connection hoses from the upper back of the washer.
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water
back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.–140°F.(48°C.–60°C.).
Water won’t drain
Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
Water leaks
Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected make sure end of drain hose is correctly inserted in
and secured to drain facility.
Household drain may • Check household plumbing. You may need
be clogged to call a plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off
to the fill hoses at the after each use.
water source
• Check condition of the fill hoses; they may need
replacement after 5 years.
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
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