Before you call for service...
Problem Possible Causes What To Do
Control panel lights Time too long between • Eachpad must betouchedwithin 30 secondsof the others.
go offwhen you're touching of selectedpads To relight,touch any pad again or openthe door and
setting controls unlock(topcontrol).
Water standing in Air gap is clogged • Cleanthe air gap.Seethe Careand cleaning section.
the bottom of the tub
Waterwon't pump Drain isclogged • tfyou haveanairgap,cleanit.Seethe Careand cleaningsection.
outof the tub • tfthe dishwasherdrainsintoa disposer,rundisposerclear.
• Checkto seeifyourkitchensinkis drainingwell.tfnot,you
mayneeda plumber.
Steam Thisis normal • Warm,moistaircomesthroughtheventduringdryingandwhen
waterisbeingpumpedout.Thisisnecessaryfor drying.
Sanitizedlight does Thedoorwasopenedand the • Donot interruptthe cyclebyopeningthedoorduringthe washcycle.
notilluminate at the cyclewas interruptedduring
endof thecycle final rinse
Theincomingwater • Raisethe waterheatertemperaturetobetween120°Fand150°F.
temperaturewastoo low
Noise Normal operating sounds: • Theseareallnormal.Noactionisrequired.
Detergentcup opening
Water enteringdishwasher
Themotor stopsand starts at
varioustimesduringthe cycle
Sprayarms start and stopat
varioustimes
A white film on
glassware,dishware
andtheinterior
Drainpump soundsduring
pumpout
Drainpump starts and stops
severaltimesduring eachdrain
Rattling disheswhen the spray
arm rotates
Rattling silverware against door •
during wash
This problem causedby
phosphate-freedishwasher
detergent
Makesuredishesare properly loaded.Seethe Loadingthe
dishwasherracks section.
Tallutensilsmay be placed in the upperrack to avoid bumping against
innerdoor duringwash cycle.
Toremovethewhitefilm,runyour dishesthrougha dishwashercyclewith
citricacid.UseaWD35X15:lcitricacidkitfound online.
Pourthecitric acidinthe detergentcup and closethe cover.Placethefilmed
butotherwiseclean glasswareanddishwarein thedishwasher.Leave
silverwareand other metalitems outofthe dishwasher.Turnthe dishwasher
on and let it runthrougha completecyclewithout detergent.Theglassware,
dishware,anddishwashershouldcomeoutfilm free.Alternatively,
a vinegarrinsemay beused.Pour1cupof vinegarinto dishwasherjust after
thedetergentcupopensandletthe dishwashercompleteitscycle.
Thismay berepeatedseveraltimesayear as needed
Theuseof a rinseagent suchas Cascade®RinseAidTM may helpminimize
a repeat buildupof film.Also,the useof a highlyrateddetergentsuchas
CascadeComplete®All-in-1ActionPacsTM will help preventfilm build-up.
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