GEApp/iances.com
Possible Causes What To Do
The cooktop is locked * Turn the control lock knob to UNLOCK.
(on some models).
Cookware has been slid • See the CleaRing the glass cooktop surface seedeR.
across the cooktop surface,
leaving deposits.
Cooktop makes sound
when a control knob
is turned on
Scratches on coolaop
glass surface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
* Scratches are not removable. Tiny scratches will
become less visible in dine as a result of cleaning°
• To avoid scratches, use die recomInended cleaning
procedmes. Make sure bottoms of cool<ware are clean
before use, and use cool<ware with smooth bottoms.
Areas of discoloration Hot surface on a model • This is normal. The surfhce may appear discolored
on the glass cooktop with a light-colored cooktop, when it is hot. This is temporary and will disappear
surface as the glass cools.
Food spillovers not cleaned • See the Cleaning the glass cooktop surface secdon.
before next use.
Plastic melted Hot cooktop came into • See the Glass surface--potential for permanent
to the glass cooktop contact with plastic placed damage section in die Cleaning the glass cooktop
surface on the hot cooktop, surface secdon.
Pitting (or indentation) Hot sugar mixture spilled • (;all a qualified technician for replacement.
of the cooktop on the cooktop.
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