Problem Possible Causes What To Do
Clock and timer do  Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home may  • Replace the fuse or reset the circuit breaker.
be blown or the circuit 
breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Oven light does  Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Switch operating light • Call for service.
is broken.
Food does not Oven controls improperly set. • Make sure you press the BROIL HI/LO pad. 
broil properly
Improper rack position • See the Broiling Guide.
being used.
Cookware not suited  • Use the broiling pan and grid that came with your range.
for broiling.
Aluminum foil used on the  • See the Using the oven section.
the broiling pan and grid has 
not been fitted properly and 
slit as recommended.
In some areas the power   • Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended in 
the Broiling Guide.
Oven temperature too Oven thermostat  • See the Adjust the oven thermostat—Do it yourself! 
hot or too cold needs adjustment. section.
Oven will not work A fuse in your home may be  • Replace the fuse or reset the circuit breaker.
blown or the circuit 
breaker tripped.
Oven controls improperly set. • See the Using the oven section.
Storage drawer  Rear drawer support is • Reposition the drawer. See the Storage Drawer 
is crooked on top of the guide rail. Removal instructions in the Care and cleaning of 
your range section. 
Storage drawer Power cord may be • Reposition the drawer and power cord. See the 
won’t close obstructing drawer Storage Drawer Removal instructions in the Care and 
in the lower back  cleaning of your range section.
of the range.
Rear drawer support is • Reposition the drawer. See the Storage Drawer 
on top of the guide rail. Removal instructions in the Care and cleaning of 
your range section. 
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
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Troubleshooting Tips 
Before you call for service…