Automatic Diagnostic Trouble Code Notification
In the event a vehicle system or component malfunction occurs, Automatic
Diagnostic Trouble Code (DTC) Notification correlates vehicle data and
diagnostics to better inform you of a possible vehicle condition. Using in-
vehicle display alerts, it will indicate the significance of the issue and
provide you with instructions, including appropriate next steps. In addition,
this information is also sent to your preferred Genesis retailer in order to
help with the repair process.
•
In order to receive notifications, you must first log on to
owners.genesis.com , select the Genesis Connected Services logo
for your applicable vehicle, then select Notification Settings, and
set your notification preference.
•
Should a vehicle component malfunction, you will be automatically
notified by your selected methods.
• If needed, you will have the option to call for Roadside Assistance and/or
schedule a Genesis retailer service appointment.
Service Link
Service Link allows you to schedule a Genesis retailer service appointment.
In order to activate this feature, you must first log on to owners.genesis.com
and confirm your Preferred Genesis retailer.
• Select My Account from the top menu on menu.owners.genesis.com
• View your current Preferred retailer under “My Preferred Retailer”.
• If desired, select “Change Retailer” to the search for retailers in your
area using the Zip Code/Search functions.
• Select the retailer by clicking the star next to the retailer name.
How to Use Service Link in Your Vehicle
•
•
At the prompt, say “Service Link”.
•
A trained specialist will offer to make a retailer service appointment.
• The agent will ask for information needed in order to schedule
the appointment appropriately.
•
Your Preferred Genesis retailer will be notified of your appointment
and may contact you if needed.
• An e-mail reminder with the appointment will also be sent to you.
Press the Genesis Connected Services button located on your
rearview mirror.
Car Care Features
GENESIS CONNECTED SERVICES FEATURE DESCRIPTIONS
18 I Genesis Connected Services User’s Manual
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