Unpacking / Inspection
Genesis Duo Quick Start Instructions
Be sure to check your entire water softener shipment for any possible damage that could have occurred in transit. You should have
received a resin tank with resin inside and a temporary shipping cap on top. A brine tank assembled with a control valve box inside.
Depending on what you added your order there may be additional parts or drain tubing included. If you feel there is an issue with your
order, email us at sales@discountwatersofteners.com and someone will assist you right away. Your water softener control valve may
have residual water inside from manufacturer QC check and the controller may show regeneration already performed by the controller
and gallons registered as part of the manufacturer QC program. Small parts, needed to install the softener, are in a parts bag. To avoid
loss of the small parts, keep them in the parts bag until you are ready to use them.
Upon startup of your control valve if the setting for the “Water Supply” is set to “Municipal” your control valve will not
give you a backwash step. We suggest setting your water source to “Well/Other” until after startup is complete so you
can do the initial backwashing of the resin. After the startup is complete you can change your water setting back to
“Municipal” if your water source is municipal.
Installation & Start Up
1. Install unit as per local plumbing codes. (Refer to detail
instructions in Owners Manual) Avoid pinched o-rings
during installation by applying (provided with install kit)
NSF certified lubricant to all seals. Be sure to leave the
unit in the “BYPASS” position. Attach upper screen cone to
underside of control valve.
2. Connect the drain line to the valve.
3. Connect the brine line from the valve to the air check /
safety elbow. Double check to make sure all connections
are assembled correctly and the brass and plastic nuts are
tight and secure to prevent leaks. Be sure to install the
tube insert in the brine tubing before connecting the brine
tube to the control valve.
4. Add at least 5 gallons of water to the brine tank.
5. Add at least 1 bag (about 40lbs of water softener salt)
to the brine tank.
6. Plug the power transformer into an approved power
source. Connect the power cord to the valve. When
power is supplied to the control, the screen may display
“INITIALIZING WAIT PLEASE” while it finds the
service position.
7. Manually step the valve past the BRINE position to the
BACKWASH position. If screen is locked, press SETTINGS
for 3 seconds to unlock. Press and hold the MANUAL
REGEN. Key for 5 seconds. Press any key to skip the
BRINE cycle.
8. Once in the BACKWASH cycle, open the inlet on the
bypass valve slowly and allow water to enter the unit.
Allow all air to escape from the unit before turning the
water on fully then allow water to run to drain for 3-4
minutes or until all media fines are washed out of the
softener indicated by clear water in the drain hose.
9. Press any button to advance to the RINSE position. Check
the drain line flow. Allow the water to run for 10-15
minutes or until the water is clear.
10. Press any button to advance to the REFILL position.
Check that the valve is filling water into the brine tank.
Allow the valve to refill for the full amount of time as
displayed on the screen to insure a proper brine solution
for the next regeneration.
11. The valve will automatically advance to the SERVICE
position. Open the outlet valve on the bypass, then open
the nearest treated water faucet and allow the water to
run until clear, close the tap and replace the faucet screen.
12. Program unit.
Programming Guide
Press the SET UP MENU key to enter the programming mode.
Use the UP or DOWN key to adjust the value. Press SET UP
MENU again to accept the value and advance to the next option.
SET HARDNESS
This value is the maximum compensated water
hardness in grains per gallon of the raw water
supply. It is used to calculate the system capacity.
If Ferrous Iron is present add 5 gpg for every 1
ppm of Ferrous Iron.
SET PEOPLE
This value is the number of people living in the
home. It is used to calculate the amount of water
needed for daily use and the reserve capacity of
the system.
SALT SETTING
Choose HIGH EFFICIENCY setting for your salt
setting your system will utilize 3lbs of salt per
cubic foot of resin. It is recommended you remove
the salt grid in the brine tank for proper operation.
Choose STANDARD setting to maximize system
capacity and utilize 6lbs of salt per cubic foot of
resin. This is the recommended salt setting for
your system.
For Choose IRON & MN only one small change.
Under "Note:” please change it to: A resin cleaner
may also be needed to properly clean the resin
when higher iron levels (3 to 5ppm) are present.
WATER TYPE
If you are on clean city water choose the
MUNICIPAL option so that the unit does not waste
water performing a back wash every regeneration.
If you are on well water or other choose WELL /
OTHER to perform a back wash every
regeneration.
After all installation and programming is
complete, wait 6 hours and then perform a
manual regeneration to get soft water.
Figure 1. Key Pad Configuration
SETTINGS MANUAL
REGEN
UP
DOWN
TIME OF DAY
12:01 PM
YEAR
2012
MONTH
AUGUST
DAY
21
SET HARDNESS
20 GRAINS
SET PEOPLE
4
SALT SETTING
HIGH EFFICIENCY
STANDARD
IRON & MN
WATER TYPE
MUNICIPAL
WELL / OTHER
REGEN TIME
2:00 AM
PROGRAMMING
COMPLETE
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