41 I Quick Reference Guide
GENESIS BRAND OWNER RETAILER NAME
SALES CONSULTANT DATE
VIN PREVIOUS VEHICLE
GENESIS GUEST DELIVERY CHECKLIST
Guest Date
Quick Reference Guide I 42
Exclusions from Coverage
The following items, without limitations, are not covered :
• Gasoline and gasoline additives
• State inspections
• Wear and tear of soft trim, including seats, carpets, door casings,
wood veneer, headliner, and all chrome trim
• Wear and tear or damage to exterior body panels, trim, and glass
• Damage due to poor fuel quality, misuse, abuse, neglect, fire, accident,
flood, or installation of unapproved parts and accessories
• Vehicles used in competitive events
• Vehicles with an unreadable/tampered VIN, or where true mileage
cannot be determined
• Repairs and maintenance not performed at at an Authorized retailer of
Genesis.
• Repairs covered under the New Vehicle Limited Warranty
• Required maintenance and covered wear parts replacement on
United States specification vehicles operating outside the United States
Transfer of Coverage
The described coverage only applies to the original retail purchaser or original
lessee of a Genesis Brand vehicle. The coverage is not transferable to subsequent
owners, with the exception of immediate family members. Immediate family
members include the following:
• Spouses or registered domestic partners
• Parents
• Children or stepchildren
Dealerships will verify that the owner/customer is the original owner/lessee. Certain
limitations and exclusions apply to this program. Please refer to your
New Vehicle Limited Warranty guide for warranty details.
COMPLIMENTARY MAINTENANCE COVERAGE (continued)
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
GENESIS G70
BEFORE DELIVERY
☐
SET TIRE PRESURE LF RF RR LR
☐
VERIFY VEHICLE IS CLEAN, IN GOOD CONDITION,
FREE OF CHIPS AND SCRATCHES · CLEAN WINDSHIELD
AND BACK WINDOW
☐
ENSURE FLOORMATS ARE SNAPPED INTO PLACE
WALK THE CUSTOMER THROUGH EACH OF
THE FOLLOWING KEY DELIVERY FEATURES
☐
REVIEW QUICK REFERENCE GUIDE
☐
PAIR CUSTOMER'S PHONE TO THE BLUETOOTH SYSTEM
☐
OPERATION OF THE NAVIAGATION SYSTEM - page 20
☐
REVIEW AND TEAR OFF VOICE COMMAND / QUICK TIP CARD
☐
OPERATION OF THE AUDIO SYSTEM
We come to you and provide you with alternative transportation. While your vehicle
is being serviced under this program, qualified drivers will be provided a courtesy
replacement Genesis brand vehicle at no additional cost. You must be at least 25
years of age (in most states) with a valid driver
’
s license to drive a loaner vehicle.
Please provide your Service Advocate with the following information:
• Insurance company name, policy number, and expiration date
• Driver
’
s license number, state, expiration and birth date
• Credit card number and expiration date
(standard requirement for rental car use)
• The above information for any additional drivers
Vehicle Eligibility
For original retail owners of the Genesis vehicle, all factory-recommended
scheduled maintenance are covered for the first 3 years or 36,000 miles, whichever
comes first. The Service Valet Program is applicable to all 2017 - 2019 model year
Genesis brand vehicle United States specification vehicles purchased in the United
States from authorized Genesis retailers. The program is not in effect outside of the
United States.
• Vehicle coverage begins on the date of first retail sale. Fleet vehicles are
excluded from this program.
• If the vehicle becomes damaged (such as by accident, fire, act of nature, etc.)
and is subsequently titled salvaged, flooded, or reconstructed, it is no longer
eligible for the benefits of the Genesis G80 complimentary maintenance
Program.
Guidelines for Scheduling Maintenance
The Service Valet Program covers factory-recommended scheduled maintenance
for the first 3 years or 36,000 miles, whichever comes first. Covered maintenance
costs include all labor and parts necessary to complete the factory recommended
service. Having your vehicle serviced at the specified time/mile intervals is critical in
maintaining long-term durability. Failure to have your vehicle serviced at the
specified interval may invalidate the warranty under certain circumstances.
If for any reason a service is missed, the authorized Genesis retailer will perform the
next or missed major service.
Some owners may wish to have their oil changed more frequently. The customer
must pay for any additional services performed on the vehicle. Service procedures
not specifically referenced in the Genesis Customer Care Quick Reference Guide
must be preauthorized by a Genesis District Parts and Service Manager.
COMPLIMENTARY LOANER VEHICLE
COMPLIMENTARY MAINTENANCE COVERAGE
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
BLUETOOTH
®
SWITCHING BETWEEN PAIRED PHONES
On the radio:
CONNECTING YOUR PHONE
On the radio:
Using Voice Command:
“Change Bluetooth device”
1. Select All Menus.
2. Select Setup.
3. Select Bluetooth ->
Bluetooth Connection.
**Alternately, you can also press the green
colored answer button on the steering
wheel OR the PHONE hard key located on
the center stack to initiate Bluetooth Pairing.
4. Select Add New Device.
In your phone’sBluetooth settings
:
5. Select the <Vehicle Name> on your phone
6. Enter the passkey from the radio or accept
the authorization pop-up on your phone.
1. Select All Menus.
2. Select Setup.
3. Select Bluetooth ->
Bluetooth Connection.
4. Select Connect next to the desired phone.
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