DRIVING
Quick Reference Guide I 48
47 I Quick Reference Guide
GENESIS GV70
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
Program Coverage Summary
Genesis Service Valet is included for the first 3 years
or 36,000 miles, whichever comes first, of ownership.
Complimentary
Services
Service Valet
Complimentary
Loaner Vehicle
Maintenance
Original Owner or
Lessee
Yes Yes Yes
Subsequent Owner or
Lessee
Warranty
Only
Warranty
Only
No
See below for program terms and conditions.
Service Valet is available while your vehicle is receiving complimentary
maintenance, wear items, or warranty repairs by an authorized Genesis retailer.
Simply contact your authorized Genesis retailer’s Service Experience Manager or
contact the Customer Care Center at 844-340-9741 to make your appointment.
The retailer will work with you to arrange your pickup and delivery time and
location.
• Valet appointments must be made at least 2 business days in advance.
• Valet area of coverage is valid only within an estimated 1 hour drive time
distance (based on traffic, weather, and road conditions) from the
participating retailer location to the pickup/delivery location.
• Valet pickup and delivery must occur during normal business hours.
After-hours pickup and delivery are at the discretion of your participating
retailer.
• You must notify your Genesis Service Experience Manager 1 business day in
advance if location or time of valet services changes. If a change or
cancellation is not made at least 1 business day in advance, you may be
charged a fee, or Service Valet may be cancelled.
• You will be charged a fee if you elect to extend the use of the courtesy
replacement vehicle or delay the delivery of your vehicle.
• Prior to or at the time of your vehicle pickup, you will need to provide your
valet with the following information if a courtesy replacement vehicle is
needed:
•
Insurance company name, policy number, and expiration date
•
Driver
’
s license number, state, expiration, and date of birth
•
Credit card number and expiration date
(standard requirement for rental car use)
•
The above information for any additional drivers
Genesis brand vehicle owner must provide the valet with the Genesis brand vehicle
that is currently registered in compliance with local and state laws. Road tolls
incurred during the Service Valet may be charged to the vehicle owner.
SERVICE VALET
OIL CHANGE REMINDER (if equipped)
Oil change reminder predicts engine oil life based on driving
conditions and alerts when the next oil change is required.
Oil remaining life will begin initially at 100% and alert of an oil change
starting at 5%
1st Engine oil change warning when oil life reaches 5%
• A engine oil change message will display on the cluster for 4
seconds when engine is turned on.
2nd Engine oil change warning when oil life reaches 1%
• A engine oil change message will display on the cluster for 10
seconds when engine is turned on.
3rd Engine oil change warning when oil life is less than 1%
• A warning light will appear as well as an engine oil change
message on the cluster for 10 seconds when engine is turned on.
• The warning light will remain on until the engine oil is changed and
oil change reminder is reset.
- Oil change reminder “Reset” should only occur when the engine
oil is changed. Resetting without oil change will result in
notification function not displaying correctly. In such case, engine
oil change needs to occur within 4,970 miles of the most recent
oil change.
- Engine oil needs to be changed according to change cycle noted
during inspection even when engine oil life span warning does not
show.
- The system assumes that engine oil is normally added if low, oil
level should be checked regularly.
To check the current engine oil life status:
1. Setup
2. Vehicle
3. Cluster
4. Oil Change Reminder
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