20
Defective or damaged motor
Scooter powers off
suddenly
Allow scooter to rest and reset
breaker
Scooter doesn’t
decelerate when
throttle released
Trip distance per
charge reduced
Adjust tire pressure (40PSI)
Driving conditions (headwind,
slopes)
Avoid these conditions for best
performance
Bike doesn’t stop when
applying brakes, brake
feel spongy
Have brakes inspected/repaired
Check power or use a different
outlet
Damaged or defective charger
Charger light flashing
green but, battery not
charging
Check connections between
charger, charging socket and
battery
Charging light stays
orange and doesn’t
change to green
Charging light turns
from orange to green
immediately
Battery connection reversed
Short circuit in output plug
Temperature too low for operation
Use during warmer weather
Damaged or defective charger
The tips above are a basic guide. Do not attempt to repair the scooter without proper
knowledge/skill. Please contact our technical support for help with any scooter issues and
possible solutions or seek the expertise of a local technician experienced in scooter repair.