Global 1200 Series User Manual

1200 SERIES LOCKERS
DIGILOCK VERSA MINIS KEYLESS LOCK OPTIONS
For Keyless Locking questions, please contact DigiLock directly at: 1-707-766-6000: Option 3 • 1-800-989-0201: Option 3 • support-petaluma@digilock.com
For all other 1200 Series Locker questions, please contact Global CustomerCare at: 1-800-220-1900.
FREQUENTLY ASKED QUESTIONS
Is the system easy to use?
Yes, especially when you plan ahead; we highly recommend that you familiarize yourself with the setup process and
functionality in advance.
What is Shared Use functionality?
In Shared Use, (also known as temporary use/day use/hotel use) the locks remain unlocked until actively locked by a user.
The user can select any unused, unlocked unit and enter their self-selected code (keypad locks) or present an RFID
credential (RFID locks) to the lock.
The lock will remain locked until unlocked by the same code or RFID credential.
Once unlocked by the code or RFID credential the unit is available for use by another user.
The lock can be open by a Manager key. The user self-selected code or credential will be retained if opened with and
then relocked with a manager key.
What is Assigned Use functionality?
In Assigned Use Mode, the lock is programmed to allow access by a specific set code or RFID credential.
In this functionality, the lock will only operate with the preprogrammed codes or credentials. These preprogrammed
codes or credentials are entered into the lock by the black manager key. Keep record of the codes programmed and
assign individual codes to users.
The lock automatically locks when closed and handle is turned backed to the locked position (unlike when in Shared Use
functionality).
How do I confirm if lock is in Assigned or Shared Use functionality?
Locks ship from the factory in shared use as default.
To confirm mode, press the C key on the lock. LED light will flash green if in assigned use mode or flash red if in shared
use mode.
What type of battery is required?
Keypad style: CR2032 (two required)
RFID style: AA (four required)
Replace with premium alkaline batteries; Duracell or Energizer brand batteries are recommended. Do not mix battery
brands or use rechargeable batteries. Dispose or recycle used batteries according to local regulations.
Anticipated battery life?
Depends on frequency of use, but typically 1 – 1.5 years.
How many Programming keys (yellow key) are required?
• Specify only one (1) Programming Key per site
• Programming Keys are required to set up and maintain the system. Locks will only work with one Programming Key.
• If a large install (as an example, multiple floors or buildings) more than one programming key can be used to create
separate systems by area. Keep programming keys separate by area as they are not interoperable.
• Order product code: LKPRGKEY

Global 1200 Series Specifications

General

Power Source	Battery
Handing	Reversible
Type	Electronic
Battery Life	12 months
Finish	Satin Nickel
Backset	2-3/4 inches

Summary

Frequently Asked Questions

Is the system easy to use?

Assesses the ease of use of the Digilock system and recommends familiarization.

What is Shared Use functionality?

Explains Shared Use mode where locks remain unlocked until used.

What is Assigned Use functionality?

Describes Assigned Use mode for specific code or RFID access.

How to confirm lock mode (Assigned vs. Shared)?

Details how to check if a lock is in Assigned or Shared Use mode via LED indicators.

What type of battery is required?

Specifies the CR2032 battery requirement for keypad and RFID lock styles.

Anticipated battery life?

Provides an estimate of 1-1.5 years for battery life, depending on usage.

Programming keys requirements

Details the need for one Programming Key per site and its role in system setup.

Programming key functions

Outlines the multiple functions of a Programming Key, including system master.

Manager keys requirements

States that up to six Manager Keys can be programmed per lock.

Manager key functions

Describes the functions of a Manager Key, such as assigning user credentials.

User keys explained

Defines User Keys for ADA-compliant operation and provincial guidelines.

How to use Programming, Manager & User keys?

Provides instructions on the correct method for using the various keys.

RFID badge compatibility

Explains compatibility with 13.56 MHz RFID systems and testing requirements.

Access without user credentials?

Clarifies that Manager and Programming keys can override user credentials.

Initial Programming of Locks

Setup procedure warning

Warns about potential lockouts from incorrect key sequence during setup.

Initial setup completion prior to shipment?

States that setup programming must be done on-site due to customizable features.

Quicker way to program locks

Suggests reviewing the setup process and using the Programming Key for multiple locks.

Troubleshooting Tips

Initial call - can't operate the locks

Troubleshooting steps for locks that cannot be operated initially.

Correct lock orientation

Illustrates and explains the correct vertical orientation of the lock handle when locked.

Day-to-Day Troubleshooting

Lock not responding to C key

Addresses locks not responding or giving feedback when the C key is pressed.

Keypad disabled after failed attempts

Explains keypad lockout after consecutive incorrect user code entries.

Low Battery Indicator

Describes the low battery alert: two sets of three beeps.

Unlock failure with User Code or Key

Provides solutions for when the lock does not recognize user credentials.

Accessing locked unit with dead battery

Explains how Manager or Programming Keys can provide temporary power.

Unresponsive after battery change

Troubleshooting steps if the lock remains unresponsive after battery replacement.

Does not Operate with a Manager key

Guidance for when the lock does not recognize a Manager Key.

Does not Operate with the Programming key

Instructions for when the lock does not recognize the Programming Key.

Additional Troubleshooting Tips

Low battery beep indication

Confirms that three sets of three beeps indicate low batteries.

Continuous rapid beeps

Indicates lock binding due to misalignment or pressure; suggests solutions.

Lost or damaged programming key

Advises contacting Digilock Support for replacement programming keys.

Rare drill out procedure

Explains that drilling out is a last resort, requiring prior approval.