0020096880_02-09/10-Glow-worm
- 2 -
READ CAREFULLY BEFORE USING
1 Read me
1.1 Welcome
Theseinstructionsareanintegralpartof
theheatpumpandmustbeleftwiththe
user.
Pleaseensurethattheinstallerhasfully
completedtheBenchmarkChecklist
inthecentrepagesoftheinstallation
instructionssuppliedwiththeproductand
thatyouhavesignedittosaythatyou
havereceivedafullandclearexplanation
ofitsoperation.Theinstallerislegally
requiredtocompleteacommissioning
checklistasameansofcomplyingwiththe
appropriateBuildingRegulations(England
andWales).
AllinstallationsmustbenotiedtoLocal
AreaBuildingControleitherdirectlyor
throughaCompetentPersonsScheme.
ABuildingRegulationsCompliance
Certicatewillthenbeissuedtothe
customerwhoshould,onreceipt,writethe
NoticationNumberontheBenchmark
Checklist.
• Pleasereadtheseinstructionsand
followthemcarefullyforthesafeand
economicaluseofyourheatpump.
i
Do not forget to read the
chapters “Safety” and
“Guarantee” where you will nd
important information for your
safety.
1.2 Guarantee Pack
Thepackcontainstheletterofintroduction
andtheguarantee.Theextended
guaranteeissuppliedlooseandwe
recommendthatyoushouldreadit.
• Completeandreturnassoonaspossible
yourguaranteeregistrationcard.
Ifyourguaranteeregistrationcardis
missingyoucanobtainacopyorrecord
yourregistrationbytelephoning
theGlow-wormCustomerServicenumber
08000732142.
1.3 Servicing
Thisproductshouldbeservicedregularly
tooptimiseitssafety,efciencyand
performance.Theserviceengineershould
completetherelevantServiceRecordon
theBenchmarkChecklistaftereachservice.
TheBenchmarkChecklistmayberequired
intheeventofanywarrantyworkandas
supportingdocumentationrelatingtohome
improvementsintheoptionaldocuments
sectionoftheHomeInformationPack.
Toensurethecontinuedefcientand
safeoperationoftheheatpumpit
isrecommendedthatitischecked
andservicedatregularintervals.The
frequencyofservicingwilldependupon
thesiteconditionsandusage,butin
general,onceayearshouldbeenough.
• Toobtainservice,pleasecallyour
installerorGlow-worm’sownservice
organisation.
1.4 Benchmark
Glow-wormisalicensedmemberof
theBenchmarkSchemewhichaimsto
improvethestandardsofinstallation
andcommissioningofdomesticheating
andhotwatersystemsintheUKandto
encourageregularservicingtooptimise
safety,efciencyandperformance.
READCAREFULLYBEFOREUSING