Do you have a question about the GMC Sierra 2008 and is the answer not in the manual?
Brand | GMC |
---|---|
Model | Sierra 2008 |
Category | Automobile |
Language | English |
Notices indicating potential damage to the vehicle, often not covered by warranty.
Explanation of vehicle components and labels using symbols instead of text.
Details on manual and power seat adjustments, including lumbar and heating features.
Information on folding and operating the rear seat, including split bench configurations.
Guidance on proper safety belt usage for adults and children, and reasons for wearing them.
Information on selecting and using child safety seats for older children and infants.
Explanation of airbag types, deployment, and servicing for airbag-equipped vehicles.
Instructions for checking safety belts and related system parts, especially after a crash.
Information about the vehicle's keys, including bar-coded tags and making new keys.
Details on manual and power door locks, delayed locking, and security locks.
Information on manual and power windows, including express down and lockout features.
Overview of vehicle theft deterrent features, including content theft deterrent and immobilizer systems.
Guidance on new vehicle break-in, ignition positions, and starting the engine.
Safety advice on avoiding parking over flammable materials that could ignite from hot exhaust parts.
Information on hazards of engine exhaust, including carbon monoxide and symptoms of exposure.
Safety advice on idling the engine, including risks from exhaust fumes and potential for sudden vehicle movement.
Details on the RKE system's operation, range, and troubleshooting.
Information on the vehicle's remote starting feature and its operation.
Details on manual and power door locks, delayed locking, and security locks.
Instructions on opening rear access doors from the outside and inside.
Information on locking, unlocking, opening, and shutting the tailgate.
Steps for removing and reinstalling the tailgate without assistance.
Information on manual and power windows, including express down and lockout features.
Operation of power windows, including the driver's door controls and window lockout.
How to use the express down feature to lower windows without holding the switch.
Feature to prevent rear window operation except from driver's position.
Operation of the power sliding rear window via the overhead console switch.
How to use sun visors to block glare and cover side windows.
Overview of vehicle theft deterrent features, including content theft deterrent and immobilizer systems.
Information on the vehicle's content theft-deterrent alarm system and how to arm it.
Procedure to test the vehicle's theft-deterrent alarm system.
Explanation of the passive theft-deterrent system, its operation, and troubleshooting.
Guidance on new vehicle break-in, ignition positions, and starting the engine.
Explanation of the four different positions for the ignition switch and their functions.
Details on vehicle accessories that remain active after the engine is turned off.
Procedure for starting the engine, including computer-controlled cranking and flood conditions.
Information on the fast idle feature and how to control it using cruise control buttons.
Feature allowing adjustment of pedal positions for driver comfort and reach.
Information on using the engine coolant heater for cold weather starting and fuel economy.
Explanation of the system that operates the engine on half or all cylinders for fuel economy.
Details on automatic transmission operation, shift lever positions, and parking.
Information on operation of the four-wheel drive system for improved traction.
Explanation of automatic front axle engagement and disengagement with transfer case shifts.
Description of the transfer case shift lever and its operation.
Procedure for shifting into four-wheel-drive high or auto mode at any speed.
Procedure for shifting into two-wheel-drive high at any speed.
Procedure for shifting into four-wheel-drive low, including speed and transmission requirements.
Explanation of the automatic transfer case dial and its driving settings.
Procedure for shifting into four-wheel-drive high or auto mode at any speed.
Procedure for shifting into two-wheel-drive high at any speed.
Procedure for shifting into four-wheel-drive low, including speed and transmission requirements.
Procedure for shifting the transfer case into NEUTRAL for towing.
Procedure for shifting the transfer case out of NEUTRAL.
Instructions on how to set and release the parking brake.
Safety steps for parking the vehicle to prevent sudden movement.
Safety advice on leaving the vehicle with the engine running, including risks of movement and fire.
Explanation of torque lock on the transmission shift lever and how to prevent it.
Explanation of the electronic shift lock release system and how to shift out of PARK.
Safety advice on avoiding parking over flammable materials that could ignite from hot exhaust parts.
Information on hazards of engine exhaust, including carbon monoxide and symptoms of exposure.
Safety advice on idling the engine, including risks from exhaust fumes and potential for sudden vehicle movement.
Information on adjusting and cleaning rearview and side mirrors.
Instructions for adjusting the rearview mirror for clear visibility and glare reduction.
Details on the auto-dimming mirror, compass, temperature display, and OnStar controls.
How to turn the automatic dimming feature on or off and its indicator light.
Procedure to calibrate the compass if it displays incorrect headings or CAL.
Explanation of compass variance and how to adjust it for different locations.
Instructions on cleaning mirrors using glass cleaner and avoiding overspray.
Instructions on adjusting outside mirrors and manually folding them for car washes.
Information on adjusting towing mirrors for better visibility and their features.
Controls and features for outside power mirrors, including manual folding and heated mirrors.
Instructions on manually folding mirrors inward to prevent damage during automatic car washes.
How to turn on heated mirrors to clear ice, snow, and condensation.
Operation and features of power foldaway mirrors, including resetting and automatic dimming.
Feature to automatically tilt outside mirrors down when shifting into REVERSE (R).
How to turn on heated mirrors to clear ice, snow, and condensation.
Explanation of the Ultrasonic Rear Parking Assist (URPA) system, its operation, detection limits, and display information.
Explanation of the URPA system, its operation, detection limits, and display information.
Explanation of how the URPA system operates, including sensor detection and display information.
Troubleshooting guide for the URPA system when it does not activate correctly.
Overview of OnStar services, safety features, and subscription information.
List of services included in the Safe & Sound and Directions & Connections Plans.
Allows eligible subscribers to make/receive calls using voice commands.
Feature using minutes to access location-based weather, traffic reports, and stock quotes.
Explanation of how the OnStar system records and transmits vehicle information.
System to replace hand-held transmitters for garage door openers, security systems, and home automation.
Instructions for programming the Universal Home Remote System with three round LED indicators.
Procedure for programming garage door openers and other devices using rolling code technology.
Procedure for programming garage door openers and other devices using fixed code technology.
How to use the Universal Home Remote to activate devices.
Instructions on how to reprogram the Universal Home Remote buttons.
Procedure to erase programmed buttons when selling or leasing the vehicle.
Information on various storage locations within the vehicle.
Instructions on how to open the glove box.
Information on the location and access to cupholders in the console and rear seat armrest.
Description of the instrument panel storage area located above the glove box.
Details on upper and lower center console storage areas, including cupholders.
Information on using the vehicle's luggage carrier, including load limits and securing cargo.
Operation of the power sliding sunroof, including manual and express modes, and sunshade.
Location of the sunroof switch and operation for extended cab models.
Location and operation of dual sunroof switches for crew cab models.
Instructions for venting the sunroof and closing it.
Procedure to manually open and close the sunroof.
How to use the express-open and express-close features for the sunroof.
Explanation of the anti-pinch feature that stops sunroof closure if an object is detected.
Overview of the main components and controls on the instrument panel.
Detailed identification of instrument panel components for base and uplevel versions.
Detailed identification of instrument panel components for the premium version.
Function of hazard warning flashers and their location.
Information on using reflective triangles for roadside warnings.
How to use the horn and its location on the steering wheel.
Instructions for adjusting the tilt steering wheel for driver comfort.
Controls for turn signals, headlamps, wipers, and flash-to-pass feature.
How to use turn signals for turns and lane changes, including automatic canceling.
How to switch between high and low beam headlamps.
Using high-beam headlamps to signal a driver for passing.
Instructions for operating windshield wipers and cleaning blades.
Operation of the automatic windshield wipers with moisture sensor.
How to use the windshield washer fluid and spray function.
Using the heated washer fluid system to clear ice, snow, and tree sap.
Guidelines for safe use of cruise control, including warnings for winding roads and slippery conditions.
Procedure for setting cruise control speed, including cautions about leaving it engaged.
Controls for headlamps, parking lamps, taillamps, and other exterior lighting.
Turn control to automatically activate headlamps and other exterior lighting.
Turn control to activate parking lamps and related exterior lights.
Turn control to activate headlamps and related exterior lights.
How the headlamp reminder chime works and how to disable it.
Explanation of DRL system operation and conditions for activation.
Operation of the automatic headlamp system, including light sensor and delay features.
Operation of fog lamps, including control location and interaction with headlamps.
Information on wiring provisions and switch location for an auxiliary roof lamp.
Feature to control the brightness of instrument panel lights and dome lamps.
Operation of dome lamps when doors are opened or controlled by the brightness knob.
How to use the dome lamp override button to control interior lamp behavior.
Feature where dome lamps illuminate when doors are opened.
Interior lamps illuminate automatically after key removal from ignition.
How to turn reading lamps on and off, and their locations.
How the cargo lamp operates via the instrument panel brightness knob.
System that estimates battery state and adjusts voltage for performance and battery life.
Feature that shuts off interior lamps if left on after ignition is turned off.
Information on connecting auxiliary electrical equipment to power outlets.
Location and use of ashtrays, cigarette lighters, and safety notices.
Operation of heating, cooling, and ventilation system.
Operation of heating, cooling, and ventilation system with air conditioning.
Manual controls for fan speed, temperature, and air delivery modes.
How to adjust the temperature inside the vehicle using the center knob.
Buttons to manually change airflow direction to instrument panel, floor, and side vents.
How to turn the outside air mode on and its effect on the system.
Operation of heating and ventilation system without air conditioning.
Methods to clear fog or frost from windows using climate control system.
Mode to clear fog or moisture, directing air to windshield, floor, and side vents.
Mode to quickly remove fog or frost from the windshield, directing air to vents.
Uses a warming grid to remove fog from the rear window.
Control of driver and passenger climate settings for automatic operation.
How to adjust air temperature for driver and passenger sides.
System automatically controls temperature, air delivery, and fan speed.
System automatically controls temperature, air delivery, and fan speed.
Manual controls for fan speed and air delivery modes.
Buttons to manually adjust fan speed for the air delivery system.
Buttons to manually change airflow direction to instrument panel, floor, and side vents.
Mode to keep outside air from entering the vehicle and prevent odors.
How to turn the air conditioning compressor on or off.
Information on solar, interior, and exterior temperature sensors and their function.
Methods to clear fog or frost from windows using climate control system.
Uses a warming grid to remove fog from the rear window.
How to use air outlets and thumbwheels to direct airflow.
Description of warning lights, gages, and indicators on the vehicle.
Overview of gauges and indicators on the instrument panel.
Explanation of speed and distance measurement displays.
How to display and reset the engine hour meter.
Shows current distance traveled since last reset, with retro-active reset feature.
Displays engine speed in revolutions per minute (rpm).
Explanation of the driver and passenger seat belt reminder light and chime operation.
Explains the driver's seat belt reminder light operation and chime.
Explains the front passenger's seat belt reminder light and chime operation.
Indicates the status of the airbag system's electrical function.
Indicates the status of the front passenger airbag on-off switch.
Shows the status of the front passenger airbag based on occupant detection.
Indicates the status of the vehicle's charging system.
Indicates the battery voltage when the ignition is on.
Alerts to potential problems with the vehicle's hydraulic brake system.
Indicates a problem with the Antilock Brake System (ABS).
Indicates the status and activation of the StabiliTrak® system.
Shows the engine coolant temperature and indicates how hard the vehicle is working.
Alerts when tire pressure is significantly low or when the TPMS malfunctions.
Indicates a problem with the OBD II system or emission controls.
Actions to take when the malfunction indicator light is flashing.
Possible causes and corrections for a steady malfunction indicator light.
Information on passing vehicle emissions inspections.
Shows the engine oil pressure in psi or kPa when the engine is running.
Indicates low oil pressure or a problem with the oil system.
Information regarding the vehicle's security system.
Indicates when the fog lamps are in use.
Indicates when cruise control is set.
Indicates when the high-beam headlamps are in use.
Indicates when the four-wheel-drive system is engaged.
Indicates when the Tow/Haul mode has been activated.
Indicates the amount of fuel left in the tank.
Alerts when the fuel tank is low and displays a DIC message.
Displays vehicle information and warning messages.
Explains the operation of the DIC and accessing displays using DIC buttons.
Explains DIC displays and operation using the trip odometer reset stem when DIC buttons are absent.
Explanation of various warning and informational messages displayed on the DIC.
Steps to enter the feature settings menu for vehicle customization.
Allows changing the DIC message language to English.
Allows selection of the language for DIC messages.
Allows selection of when the vehicle's doors automatically lock.
Allows selection of when and which doors automatically unlock.
Selects the type of feedback received when locking the vehicle with the RKE transmitter.
Feature that delays door locking until five seconds after the last door is closed.
Allows selection of the duration exterior lamps remain on after key removal.
Allows selection of whether exterior lights briefly turn on after unlocking.
Allows selection of the chime volume level for various vehicle alerts.
Feature to automatically tilt outside mirrors down when shifting into REVERSE (R).
Allows preference selection for the automatic easy exit seat feature.
Allows preference selection for the remote memory seat recall feature.
Allows turning the remote start feature off or on using the RKE transmitter.
Resets all customization features back to their factory default settings.
Allows exiting the feature settings menu.
Conditions under which the feature settings menu will be exited.
Information on vehicle radios, including AM/FM, CD, DVD, and XM™ features.
Instructions for setting the time on AM/FM radios with optional CD players.
How to set time and date, and change default settings for MP3 radios.
How to change time default from 12 to 24 hours and date default from month/day/year to day/month/year.
Overview of available radio types, including AM/FM and CD/DVD players.
Features of radios with CD and DVD players, including Bose® Surround Sound System.
How the RDS feature utilizes FM station information for display.
How to turn the radio on/off, adjust volume, and switch between sources.
Automatically adjusts radio volume based on vehicle speed to compensate for noise.
How to switch between radio bands and tune to stations using seek or scan.
Instructions for programming radio stations onto numbered pushbuttons.
Explanation of various messages displayed by the XM™ Satellite Radio system.
How to set up radio station favorites using presets and the FAV button.
How to adjust bass and treble settings for tone control.
How to adjust bass, midrange, and treble settings for tone control.
How to choose bass and treble equalization settings for different music types.
How to adjust speaker balance and fade settings.
How to adjust balance or fade settings for speaker controls.
How to find XM™ stations within a desired category using the CAT button.
Guidance on safe driving practices, including defensive driving and hazard anticipation.
Principles of defensive driving, emphasizing anticipating other road users' actions.
Strong warnings against drinking and driving due to impaired reflexes and judgment.
Explanation of systems controlling vehicle behavior: brakes, steering, and accelerator.
Information on braking action, including perception and reaction time, and stopping distances.
Explanation of the ABS system's function to prevent braking skids.
How to use steering and braking effectively in emergency situations.
Feature providing additional traction on various surfaces.
How the system combines ABS, traction, and stability control for directional control.
Information on power steering assist and steering effort.
Procedure for recovering a vehicle when its wheels drop off the road edge.
Tips for safely passing another vehicle on a two-lane road.
What happens when control systems lack friction, and advice for emergency situations.
Guide for off-road driving, covering terrain familiarity and surface conditions.
Tips for safer night driving, including managing glare and visibility.
Advice on driving in wet conditions, including hydroplaning and other rainy weather tips.
Explanation of hydroplaning and advice to slow down on wet roads.
Checklist of vehicle preparation and servicing before a long trip.
Advice on staying alert while driving and finding safe places to rest.
Tips for driving on steep hills and mountain roads, including approaching and driving on inclines.
Special steps for safely driving up hills, including gear selection and speed control.
Decision-making process for driving across inclines, considering safety and vehicle roll risk.
Advice for driving in various slippery conditions, including gear selection and traction.
Safety precautions for driving through water, including risks of drowning and loss of traction.
Steps for cleaning underbody and checking systems after off-road driving.
Methods to free a stuck vehicle, including using traction systems and the rocking method.
Procedure for freeing a stuck vehicle by shifting between gears.
Information on the proper use and caution for recovery hooks.
Guidelines for loading vehicle capacity, weight distribution, and safety.
General information and procedures for towing your vehicle or a trailer.
Instructions for towing a disabled vehicle using a platform or flatbed trailer.
Information on dinghy and dolly towing methods for recreational purposes.
Procedure for dinghy towing two-wheel-drive vehicles with rear wheels off the ground.
Comprehensive guide on towing trailers, including equipment, safety, and weight considerations.
Advice on selecting trailer brakes, hitches, and ensuring proper vehicle loading.
Information on obtaining genuine GM parts and GM-trained service.
How non-dealer accessories can affect vehicle performance and safety.
Warning about chemicals in vehicles known to cause cancer or reproductive harm.
Information on special handling for perchlorate materials in automotive applications.
Cautions and recommendations for performing vehicle maintenance safely and correctly.
How exterior additions can affect airflow, noise, and fuel economy.
Information on recommended fuel types, octane ratings, and additives.
Recommendations for gasoline octane rating and potential issues with knocking.
Minimum gasoline specifications and recommendations against MMT additives.
Information on fuels meeting California Emissions Standards and potential performance effects.
Information on fuel additives for cleaner air and preventing deposits.
Guidance on using E85 fuel for compatible engines and its properties.
Instructions and safety precautions for refueling the vehicle's fuel tank.
Safety precautions for filling portable fuel containers to prevent fire.
Safety advice and precautions when checking components under the hood.
Procedure for opening the vehicle's hood using the primary and secondary releases.
Identification of major components located in the engine compartment.
Information on engine oil type, checking level, and when to change oil.
Procedure for checking engine oil level when the engine is warm and on level ground.
Guidance on adding engine oil when the level is below the cross-hatched area.
Recommendations for engine oil viscosity grade, GM standard, and API certification.
How the system calculates oil life and when to change the engine oil and filter.
Procedure to reset the engine oil life system after an oil change.
Information on the safe handling and disposal of used engine oil.
Instructions for inspecting and replacing the engine air cleaner/filter.
Procedure to inspect the air filter restriction indicator or the filter itself.
Steps to replace the engine air cleaner/filter and reset the restriction indicator.
Information on checking and changing automatic transmission fluid.
When it is necessary to check or change the automatic transmission fluid level.
Procedure for checking automatic transmission fluid level, including hot and cold checks.
Procedure to check transmission fluid level when temperature is between 80°F and 90°F (27°C and 32°C).
Procedure to check transmission fluid level when temperature is between 160°F and 200°F (71°C and 93°C).
Importance of checking fluid level at least twice for accurate readings.
Instructions on adding automatic transmission fluid to the dipstick tube.
Information on DEX-COOL® engine coolant, its properties, and when to add it.
Recommendations for coolant mixture and warnings about improper coolant.
Location of the coolant surge tank and how to check coolant level.
Procedure for adding coolant mixture to the surge tank when the engine is cool.
Explanation of normal engine fan noise under various conditions.
Information on checking power steering fluid level and when to suspect a leak.
Procedure for checking power steering fluid level after the engine has cooled.
Recommendations for power steering fluid type and warnings about incorrect fluid.
Information on selecting and adding windshield washer fluid for various conditions.
Guidance on selecting windshield washer fluid and adding it to the reservoir.
Procedure for adding washer fluid and notes on low fluid messages.
Information on brake fluid level, checking, and maintenance.
Information on brake fluid type, checking level, and warnings about overfilling.
Procedure for checking brake fluid level and warnings about using the wrong fluid.
Information on brake pad wear indicators and other brake system components.
When to check brake pedal travel and signs that brake service may be required.
How brakes adjust for wear with each brake stop.
Importance of using genuine GM replacement parts for the braking system.
Information on maintenance-free batteries and replacement procedures.
Advice on storing the vehicle, including precautions for infrequent or extended storage.
Step-by-step instructions for safely jump starting a vehicle with a dead battery.
Information on checking and changing rear axle lubricant.
When to check rear axle fluid, usually only if a leak or unusual noise is suspected.
Procedure for checking rear axle fluid level on a level surface.
Fluid level checks for various series and engines, including proper lubricant types.
Lubricant checks for four-wheel-drive vehicles, including transfer case fluid.
Information on checking transfer case fluid level and when to change it.
When to check transfer case fluid, usually only if a leak or unusual noise is suspected.
Information on checking and changing front axle fluid.
When to check front axle fluid, usually only if a leak or unusual noise is suspected.
Procedure for checking front axle fluid level on a level surface.
Information on noise control system tampering and prohibited acts.
Federal law prohibits removal or rendering inoperative of noise control devices.
System for visual optical headlamp aiming and when adjustment may be necessary.
Information on proper replacement bulbs and procedures for bulb changing.
Safety precautions for handling pressurized halogen bulbs.
Procedure to replace headlamp bulbs.
Procedure to replace bulbs for CHMSL and cargo lamps.
Procedure to replace pickup box identification or fender marker lamp bulbs.
Procedure to replace bulbs for taillamps, turn signals, stoplamps, and back-up lamps.
Procedure to replace license plate lamp bulbs.
List of exterior lamp bulb numbers for various exterior lights.
Instructions for inspecting and replacing windshield wiper blades.
Information on tire quality, inspection, rotation, and when to replace tires.
Indicators for determining when tires need replacement.
GM recommendations for purchasing replacement tires with the same TPC Spec rating.
Mixing tires of different sizes, brands, or types can cause loss of control and damage.
Effects of adding different sized wheels/tires on vehicle performance and safety systems.
Explanation of the UTQG system for grading tires by treadwear, traction, and temperature.
Explanation of the treadwear grade as a comparative rating based on tire wear rate.
Explanation of traction grades representing tire's ability to stop on wet pavement.
Explanation of temperature grades representing tire's resistance to heat generation.
Importance of alignment and balance for tire life and vehicle performance.
When to replace wheels, and how to ensure proper fitment.
Cautions and guidelines for using tire chains, including size and placement.
Tips on what to expect and do if a tire blows out or leaks air slowly.
Instructions for safely changing a flat tire using the provided jacking equipment.
Instructions for removing the spare tire and associated tools from their storage locations.
Procedure for storing the spare tire, flat tire, and tools properly.
Tips for maintaining the vehicle's interior and exterior appearance.
Recommendations for cleaning upholstery, carpets, and surfaces to maintain appearance.
Techniques for removing dirt and stains from fabric and carpet surfaces.
Care instructions for leather surfaces, including cleaning and avoiding harsh products.
Cleaning methods for instrument panel, vinyl, and plastic surfaces.
Guidelines for cleaning safety belts using mild soap and water.
Tips for applying silicone grease to weatherstrips for longevity and proper function.
Best practices for washing the vehicle to preserve its finish.
How to clean exterior lamps and lenses using mild soap and water.
Recommendations for occasional waxing or polishing to maintain paint finish.
How to clean and protect bright metal parts, including chrome and aluminum.
Cleaning windshield glass and rubber wiper blades.
Cleaning methods for aluminum and chrome-plated wheels and trim.
Importance of repairing sheet metal damage promptly to restore corrosion protection.
How to repair stone chips, fractures, or deep scratches to the paint finish.
How to remove corrosion-causing chemicals from the underbody.
How to identify and repair damage from chemical fallout on painted surfaces.
List of recommended products for vehicle appearance care and their usage.
Information on vehicle identification number (VIN) and engine identification.
Legal identifier for the vehicle, located on the instrument panel and visible through the windshield.
Location and information found on the glove box service parts label.
Overview of the vehicle's electrical system, including fuses, circuit breakers, and power options.
Warnings about adding electrical equipment and potential damage to vehicle systems.
Information on windshield wiper motor protection and fuse replacement.
How circuit breakers protect power windows and other accessories.
How wiring circuits are protected by fuses, circuit breakers, and fusible links.
Location and access to the instrument panel fuse block.
Location and access to the center instrument panel fuse block.
Location and access to the underhood fuse block in the engine compartment.
Overview of maintenance schedules, requirements, and using the schedule.
This section applies to vehicles with gasoline engines.
Importance of following scheduled maintenance for vehicle condition and warranty.
How proper vehicle maintenance contributes to environmental protection.
Guidance on how to use the maintenance schedule based on driving habits.
Maintenance schedule for gasoline engines, including oil changes and required services.
List of additional services required at specific mileage intervals.
Detailed explanations and requirements for specific maintenance items.
Owner-performed checks and services to ensure vehicle safety and dependability.
Underhood checks recommended at each fuel fill, including fluid levels.
How to check and add engine oil to maintain the proper level.
How to check engine coolant level and add DEX-COOL® coolant mixture if necessary.
How to check windshield washer fluid level and add proper fluid.
Monthly vehicle inspections, including tire inflation and wear.
How to inspect and inflate tires to correct pressures, including the spare tire.
How to check tires for wear and when to rotate them.
Annual inspections, including starter switch and park mechanism checks.
Inspection procedure for the starter switch to ensure it functions correctly.
Inspection procedure for the shift lock control system to prevent vehicle movement.
Check that the ignition turns to LOCK/OFF only when the shift lever is in PARK (P).
Checks for parking brake holding ability and PARK mechanism function.
Procedure for flushing corrosive materials from the underbody with plain water.
Resources for owner assistance, including satisfaction procedures and contact information.
Step-by-step process for resolving customer concerns with dealers and GMC.
Resource for GM ownership needs, providing vehicle info, service reminders, and dealer locators.
Contact information for deaf, hard of hearing, or speech-impaired customers using TTY equipment.
Contact details for customer assistance in the United States, Canada, and overseas.
Program to reimburse costs for eligible aftermarket adaptive equipment.
Information on the roadside assistance program, including services provided and coverage.
Details on services covered by roadside assistance, such as fuel delivery and flat tire change.
Assistance for unplanned expenses incurred due to warranty-related vehicle disablement.
Options for securing local emergency road service and reimbursement in Canada.
Information required when calling for prompt and efficient assistance.
How to schedule service appointments and communicate transportation needs.
Information on the courtesy transportation program for warranty repairs.
Details on shuttle service, public transportation, and courtesy rental vehicles.
Importance of using proper equipment and quality replacement parts for collision repairs.
Information on genuine GM Collision parts versus recycled or aftermarket parts.
How to report vehicle safety defects to the U.S. and Canadian governments, and to General Motors.
Contact information for NHTSA to report safety defects.
Contact information for Transport Canada to report vehicle safety defects.
How to notify General Motors about potential vehicle safety defects.
Information on ordering service manuals and service bulletins.
Information on vehicle computer modules, data storage, and privacy.
Explanation of the EDR's purpose and the data it records in crash situations.
Information on OnStar services, data collection, and navigation system usage.
Usage of the navigation system, including data storage and deletion instructions.
Explanation of RFID technology used for vehicle functions like tire pressure monitoring.