Battery FAQ
How do I prepare a new
battery?
If necessary, charge the hearing aids in
the charger and watch the battery lights
on the charger. You can also see the
battery level on the smartphone app.
Can I damage my charger by
using it incorrectly?
No. The only exceptions would be use of
excessive physical force or extreme
temperatures.
Must I remove the hearing
aids from the charger once
they are fully charged?
No. For example, you can leave your
hearing aids in the charger overnight.
Must I use up all the battery
power before charging
again?
No. Regular charging such as charging
overnight is considered normal use. The
batteries in the hearing aids and charger
can be recharged at any level of charge.
24 Troubleshooting
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