GN Hearing C-1 - Troubleshooting and FAQs; Common Troubleshooting Issues

Troubleshooting
Symptom Possible cause Possible remedy
Hearing aid is
not charging
Is the hearing aid
correctly inserted in the
charger?
Put the hearing aid back in
the charger.
Is the hearing aid
charger charged?
Charge the hearing aid
charger.
Charger is not
charging
Is the cable broken? Consult your hearing care
professional.
Is the cable inserted
correctly in charger or in
the power outlet?
Put the cable back in the
charger and in the power
outlet.
Is the power on in the
building?
For example, check other
appliances in the house.
Troubleshooting 23