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Frequently Asked Questions Troubleshooting
ERROR CODES
F
Voltage Protection Mode
(Low voltage to the fridge)
To continue using the fridge, change
mode from high to medium or
medium to low
F2 Current is Too High for Fan
Turn the fridge off and restart it
after 5 minute
F3
Compressor Frequently
Restarting
Turn the fridge off and restart it
after 5 minutes
F4 Compressor Overloaded
Compressor will be operating at
low speed. Turn the fridge off and
restart it after 5 minutes
F5 Compressor Overheated
Move the fridge to a ventilated
area, turn it off and restart it after
5 minutes
F6 No Parameters Detected
Restart the fridge. If error
continues, contact support
F7
Temperature Sensor Short
Circuit
Restart the fridge. If error
continues, contact support
F8
Temperature Sensor
Malfunction
Restart the fridge. If error
continues, contact support
Why isn’t the refrigerator working?
Possible reasons:
• Malfunctioning power supply
• The plug and socket are not connected well
• The fuse has been blown
• The fridge is not on
Why is food frozen?
The fridge can be used as a freezer if you have the temperature set low enough. If you
don’t want to use the freezer function, raise the temperature.
Recommended temperature setting for Fridge: 35° F
Recommended temperature setting for Freezer: 0° F
Why do I hear a flowing water sound inside the refrigerator?
This is the sound of the refrigerant or the compressor and is normal.
Why are there water drops around the refrigerator casing or door gap?
This is condensation and is not a cause for concern.
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