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09 Maintenance
User Manual V1.1-2024-03-10
9.3 Power O
DANGER
• Power o the equipment before operations and maintenance. Otherwise, the equipment may be damaged or
electric shocks may occur.
• Delayed discharge. Wait for a minimum of 60 seconds until the components are discharged after power o.
9.4 Removing the EzLogger
WARNING
• Ensure the equipment is powered o.
• Wear PPEs during operation.
Step 1 Disconnect all electrical connections of the equipment, including DC cables, communication cables, and
protective ground wires.
Step 2 Remove the equipment.
Step 3 Store the equipment properly. If the equipment will be used again in the future, ensure that the storage
conditions meet the requirements.
9.5 Disposing of the EzLogger
If the equipment cannot work any more, dispose of it according to the local disposal requirements for electrical
equipment waste. Do not dispose of it as household waste.
(Optional) Step 1 When using PLC signal communication, turn o the upstream switch of the PLC cable connected
the EzLogger.
Step 2 Unplug the power adapter from the socket.
9.6 Troubleshooting
Perform troubleshooting according to the following methods. Contact the after-sales service if these methods do
not work.
Collect the information below before contacting the after-sales service, so that the problems can be solved quickly.
1. Equipment information like serial number, software version, installation date, fault time, fault frequency, etc.
2. Installation environment. It is recommended to provide some photos and videos to assist in analyzing the
problem.
3. Utility grid situation.
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