2019 | Condential and Proprietary | Do not distribute
Take a look at how to solve some common issues that can arise with Nest Protect.
Solve it:
If you don’t see a blue light or hear the welcome
message aer removing the tab, the baeries
may need to be reset.
● With a small Phillips screwdriver remove the
two screws on the back of the Nest Protect to
take o the cover.
● Remove baeries from each tray and make
sure no pieces of the baery tab remain. Then
reset the baeries in proper orientation.
● Press down on each baey to make sure both
ends are touching Nest Protect contacts.
Solve it:
Nest Protect may sound false smoke alarms
because of dust in the device. If it chirps and the
Nest app says “the smoke sensor failed” or is
sounding a Heads Up saying there’s smoke, even
though there isn’t, there is likely dust in the
smoke chamber. To solve this use, remove
Protect and use a so, slightly damp cloth to
clean. Remember to avoid using detergents or
solvents and to avoid geing water inside. For
more cleaning directions visit here.
Troubleshooting tips
Nothing happens aer
removing the baery tab
False smoke alarms