2019 | Condential and Proprietary | Do not distribute
Solve it:
Aer Nest Protect is set up and connected to the
app it can become disconnected from Wi-Fi. It
might say it is oine in the app or it’s missing
Nest Protect History information. This issue could
be solved by restaing the router, checking if the
Nest app is updated to the most recent version
and more. Check here to nd the resolution.
Solve it:
All environments are dierent so issues may
occur and you’ll see an error code on the Nest
app. Tap your code below for more information.
● P002
● P009
● P013
● P018 or P008
● P002 and P013 (Iphone 6 or 6+)
Troubleshooting tips
Oine in the Nest app Error codes
Take a look at how to solve some common issues that can arise with Nest Protect.