Google Nest Thermostat Troubleshooting Steps

How to turn manual heating off
If your Heat Link is not connected to your thermostat, you can always press Heat Link’s button
once (twice for Nest Thermostat E) to turn off manual heating.
If your Heat Link has reconnected to your thermostat, you have three options:
 Press your Heat Link’s button once (twice for Nest Thermostat E).
 Use your thermostat:
o The thermostat display will say MANUAL to confirm that manual heating is on.
o Turn the thermostat ring. A message will appear asking you to confirm that you
want to turn off manual heat mode. Select Turn off.
 Use the Nest app:
o On the Nest app home screen, select your thermostat.
o The thermostat screen will say MANUAL. Tap MANUAL to end manual
heating.
As long as your Heat Link is connected to your thermostat, turning off manual heating will
return your thermostat to its usual temperature and hot water schedule.
Note: Once Heat Link has been reconnected to your thermostat, you won’t be able to turn on
manual heating again unless it loses the connection.

Google Nest Thermostat Specifications

General

Sensors	Temperature, Humidity, Proximity, Ambient Light
Type	Smart Thermostat
Remote Control	Yes, via Google Home app
Operating Temperature	32° to 104°F (0° to 40°C)
Compatibility	Works with most 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant
Connectivity	Wi-Fi 802.11b/g/n @ 2.4GHz, Bluetooth Low Energy
Color Options	Snow, Charcoal, Sand, Fog
Power Source	24V common wire (C-wire)
Features	Remote control via app, energy-saving features, scheduling, HVAC monitoring
Voice Control	Compatible with Google Assistant and Amazon Alexa
Warranty	1-year limited warranty
Dimensions	3.3 inches in diameter x 1.07 inches deep