What to do if the night light on my Govee H7142 Humidifier cannot be turned on or adjusted via the app?
If the night light on your Govee Humidifier cannot be turned on or adjusted via the app: * Check whether the app is connected to the humidifier. * If the night light still cannot be operated when the app and the humidifier are connected, please contact Govee Customer Support.
Why does my Govee Humidifier not turn on or power off frequently?
If your Govee Humidifier isn't turning on or is powering off frequently: * Ensure the power cable is securely connected and press the Power Button again. * Also, check if the humidifier is in Auto Mode, as it may automatically turn off if the humidity level is above the target level.
What to do if my Govee H7142 is leaking water?
Avoid running the humidifier in a room with over 60% relative humidity and do not shake the humidifier. Make sure to place the humidifier on a flat, level surface. Check the water tank for leaks; if there are leaks, contact Govee Customer Support.
Why is the power indicator flashing red on my Govee H7142 Humidifier?
The water tank is not properly positioned. Please place the water tank correctly on the base.
Why is there white dust around my Govee Humidifier?
The white dust appears because of using water with high mineral content. It is recommended to use purified or distilled water to fill the humidifier. Also, ensure the silicone sealing ring around the water outlet valve is secure, and clean the water tank and base chamber.
Why does the essential oil in my Govee H7142 Humidifier have little or no smell?
If the essential oil in your Govee Humidifier has little to no smell, try adding more essential oil. For best results, use pure essential oil.
Why does my Govee H7142 make a loud or unusual noise?
If your Govee Humidifier is making loud or unusual noises: * Try setting the mist level to a lower setting. * If the issue persists, the humidifier may be malfunctioning. Stop using it and contact Govee Customer Support.
Why is the humidity shown on my Govee H7142 display or app not accurate?
If the humidity shown on the display or in the app isn't accurate: * The space where you're using the humidifier might be larger than recommended. Use it in a space less than 602ft²/56㎡. * Also, the humidity sensor at the bottom of the humidifier may be damp. Turn off the humidifier and dry the base.
Why is the power indicator light on my Govee H7142 Humidifier solid red?
The tank is short of water. Please refill the tank.
Why does my Govee H7142 Humidifier make a loud noise?
Try setting the mist level to a lower setting. If the humidifier continues to make unusual noises, it may be malfunctioning. Stop using it and contact Govee Customer Support.
General safety precautions for using the humidifier.
Safety guidelines related to the power cord and plug.
Precautions to prevent leaks and electric shock.
Explanation of the humidifier's on-device buttons and functions.
Key functions controllable via the Govee Home App.
Steps for cleaning the humidifier after usage or before storage.
General| Model | H7142 |
|---|---|
| Runtime | Up to 45 Hours |
| Voice Assistant Compatibility | Amazon Alexa, Google Assistant |
| Voice Control | Yes |
| Auto Mode | Yes |
| Night Mode | Yes |
| Waterless Auto-Off | Yes |
| Auto Shut-Off | Yes |
| Material | ABS |
| Color | White |
| Type | Ultrasonic Cool Mist |
| Control Method | App |
| Humidistat | Yes |
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