15
Problem Cause Solution
Weak ame • Empty/low gas cylinder
• High altitude
• Cold gas cylinder
• Try a different gas cylinder.
• Check gas regulator
Noisy burner • Debris blocking head
• Debris in venturi
• Clean burner. View Cleaning
and maintenance section.
Slow heat up • Empty gas cylinder
• Cold weather
• Windy conditions
• Try a different gas cylinder.
• Check gas regulator
• Sheltered location
If you think you’ve got a problem with your
Roccbox, follow these troubleshooting
pointers to sort the problem. For replacement
parts and servicing contact Roccbox
for further details. It is recommended to
replace the gas hose every 5 years. Some
countries may have different requirements,
therefore you must adhere to their specied
time period. Hose and regulators can be
purchased from your nearest hardware store.
TROUBLESHOOTING
Roccbox CE User Manual.indb 15Roccbox CE User Manual.indb 15 22/10/2021 09:13:5222/10/2021 09:13:52
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