Grain Comfort Plus - Customer Survey

GRAIN COMFORT PLUS CUSTOMER SURVEY
About Us!
Where did you hear about Grain Stoves Inc.? _________________________________________
What made you choose Grain Stoves Inc.? _________________________________________
Have you ever contacted the company or your dealer?.........................................Yes / No
Would you recommend Grain Stove Products to your family & friends?.............Yes / No
How would you rate your over-all satisfaction with your stove?..........................1 2 3 4 5
How would you rate your over-all satisfaction with the service?..........................1 2 3 4 5
Product Quality
Have you had any problems with your stove? …………………………………..Yes/ No
If yes, what was the problem? _____________________________________________________
Was the problem resolved to your satisfaction?.....................................................Yes / No
What would change about the stove? ________________________________________________
How would you rate the manual?………………………………………………...1 2 3 4 5
How often & why do you refer to the manual? ________________________________________
What would you like to see in the Manual?___________________________________________
Cleaning
How often do you ………………………………………………………………………………….
Remove 1 ¼” plug at front and blow out your stove?.........(Dly/ Wkly/ Bi wkly/ Mthly/ Semi-A)
Vacuum 3” exhaust from outside?..................................... (Wkly/ Bi wkly/ Mthly/ Semi-A/Yrly)
Vacuum around firebox and heat exchangers?....................(Dly/ Wkly/ Bi wkly/ Mthly/ Semi A)
About You !
What size is the area you heat ? _________ sq. ft.
How did you heat prior to your grain stove/furnace? ___________________________________
How much wheat/rye/corn did you use last year? ____________________________________
How do you store the wheat/rye/corn for your stove? ___________________________________
Could you estimate your savings since owning your grain stove/furnace? %_______ or $ _____
Comments:____________________________________________________________________
Your Name: _____________________________Your Address
____________________________ City ________________ Prov. ___________ Postal
Code:_____________ Your Phone Number : ______ _________________________
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