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Reporting Safety Defects
REPORTING SAFETY DEFECTS
United States
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should im-
mediately inform the National Highway Traffic Safety Admin-
istration (NHTSA) in addition to notifying Grand Design RV. If
NHTSA receives similar complaints, it may open an investi-
gation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. How-
ever, NHTSA cannot become involved in individual problems
between you, your dealer or Grand Design RV.
To contact NHTSA, you may either call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, S.E., Washington, DC 20590. You
can also obtain other information about motor vehicle safety
from http://www.safercar.gov.
Canada
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately contact the Motor Vehicle Safety Enforcement
Division of Transport Canada and Grand Design RV.
To contact Transport Canada, call the Road Safety and Motor
Vehicle Regulation Directorate at 1-800-333-0510 (or 1-613-
993-3640 if calling from the Ottawa Region); go to www.tc.gc.
ca; or write to: Motor Vehicle Safety Enforcement, Transport
Canada, 330 Sparks Street, Ottawa, Ontario K1A 0N5.
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