Quick User Guide
Basic Phone Operation
For detailed information, please consult
the GXV3275 User Manual available at:
www.grandstream.com
©2014 Grandstream Networks, Inc.
All rights reserved.
Reproduction or transmittal of the entire or any part,
in any form or by any means, electronic or print, for
any purpose without the express written permission
of Grandstream Networks, Inc. is not permitted.
Information in this document is subject to change
without notice.
Slide down the top status bar of the GXV3275 screen
and select “System Settings”. There are 4 media
channel options:
1) Select “3.5mm Earphone” to use earphone once the
earphone is connected to the 3.5mm headset port.
2) Select “RJ9 Headset” to use headset once the
headset is connected to the RJ9 port.
3) Select “Speaker” to use speaker. Or tap on the
Speakerphone icon on the dial screen.
4) Select “Handset” or take handset off hook to use the
handset.
1) Take handset off hook, or tap on icon on phone’s
desktop to open dial screen.
2) Select account on the left panel.
3) Enter the number to dial out.
4) Tap on icon to make an audio call;
Or
Tap on icon to make a video call.
1) Take handset off hook, or tap on icon on phone’s
desktop to open dial screen.
2) Tap on the last dialed number from the call log list on
the left side of the dial pad.
3) Tap on icon to redial as audio call or to redial
as video call.
1) When the phone rings, tap
on “Audio Answer”, “Video Answer” or “Reject” softkey.
2) When the phone rings, tap
on “Answer” or “Reject” softkey.
3) If a call is not answered, a missed
call message will show up in idle screen. Users could
tap on the missed call to access the details.
1) When there is another incoming call during active
call, users will hear call waiting tone.
2) The incoming call screen will show the caller name
and ID. Similar to single incoming call, users can tap on
“Audio Answer” or “Video Answer” softkey on the
screen to answer audio call or video call.
3) When the new call is answered, the previous active
call will be placed on hold.
4) To toggle between the calls, select the call on the left
panel of the screen. Then tap on “Unhold” softkey to
resume the call.
1) During an active call, tap on softkey “Hold”
on the screen.
2) When the call is on hold, tap on softkey
“Unhold” on the screen to resume the call.
End a call by tapping on “End” softkey or hanging up
handset of the phone.
1) During an active call, tap on “More” softkey and
select “Transfer” to bring up the transfer screen.
2) Select “Blind” on the upper left of the screen.
3) Enter the digits and tap on “Send” softkey.
1) During an active call, tap on “More” softkey and
select “Transfer” to bring up the transfer screen.
2) Select transfer mode as “Attended” on the upper left
of the screen.
3) Enter the digits and tap on “Send” softkey.
4) After the call is answered, tap on “Transfer” softkey
on the prompt dialog to complete the transfer.
Note:
After step 2, if there is a call on hold on the phone, it
will be displayed on the transfer screen. If users would
like to transfer the call to it, tap on the call on hold to
complete the attended transfer.
After step 3, a dialog will prompt on the screen with
“Cancel” softkey. If “Cancel” softkey is pressed, the call
will not be transferred. If users hang up the call (e.g.,
hang up the handset) without pressing the “Cancel”
softkey, the transfer will be completed before answer.
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1) During an active call, tap on “More” softkey and
select “Conf”.
2) Tap on icon on the conference screen.
3) Enter the number or directly select the number from
the left of the dial pad. If there is a call on hold, users
can also tap on it to add to the conference.
4) Tap on “INVITE” softkey to add the party.
5) Repeat the previous steps to add more parties in.
1) Tap on the party you would like to remove on the
conference screen.
2) Tap on icon to remove the party.
Tap on “End” softkey to disconnect all the parties
from
the conference.
1) Log in GXV3275 web GUI.
2) Go to Advanced Settings->Call Features page and
set “Auto Conference” to “Yes”.
3) When there are multiple calls on the GXV3275, tap
on “More” softkey and select “CONF” to establish
conference with all parties.
1) When there is a new voicemail, MWI LED will blink in
red and voicemail icon will show on the top status bar.
2) On the idle screen, tap on icon on the bottom of
the screen.
3) Voicemail screen with all the registered accounts and
the number of voicemails will be displayed.
4) Tap on the account to dial into the voicemail box.
Note: For each account, configure Voicemail User ID
under GXV3275 web GUI->Account->General Settings:
“Voice Mail UserID”.
To mute/unmute the phone, tap on “Mute”/“Unmute”
softkey during active call.
1) Press key to decrease the volume.
2) Press key to increase the volume.
To access Contacts:
1) Tap on icon in the phone’s menu or desktop.
Or,
2) Tap on icon on the bottom of the idle screen or
menu screen.
To access Call History:
1) Tap on icon in the phone’s menu or desktop.
Or,
2) Tap on icon on the bottom of the idle screen or
menu screen.
1) Tap on icon from phone’s menu, or tap on MPK
widget on the idle screen.
2) The configured BLF virtual key will be displayed in
the MPK application as well as the MPK widget on the
idle screen. Users will see the BLF status (idle, ringing
or busy) of the monitored extensions on the LCD.
3) The BLF virtual keys can be configured from LCD
MPK application or GXV3275 web GUI->Advanced
Settings->MPK LCD settings.
The GXV3275 has a built-in camera. Scroll the wheel
up/down on the back of the camera to adjust camera
angle during the video call.
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