Grandstream HT802 ATA Setup
Updated: 8/29/2018 3:58 PM
https://businesssupport.vonage.com/articles/answer/Grandstream-HT802-ATA-Setup
The Grandstream HT802 is 2-port Analog Telephone Adapter (ATA) that allows analog phones
to be used with Vonage. A Factory Reset is needed when used with a prior service or moving to
a different Extension.
NOTE: You can connect a fax machine to send and receive a fax. If you experience any issues,
contact the manufacturer of your device for assistance with settings and steps to work with
VoIP.
Single Port Configuration
Factory Reset the Device
1. Plug in and power on the ATA device.
2. Locate the indented RESET button between the power and ethernet port.
3. Use a paper clip or toothpick to press and hold the reset button for 10 seconds. Do not
release the button until all 4 lights on the top of the ATA flash for 1-2 seconds.
Reset the Device from Web UI
This is an alternative method to reset the device and should only be used if the reset button
does not work.
1. Identify the ATA's IP address using one of these methods:
o Access the DHCP client list on the user's router.
o Download and run a network scanning tool, such as SoftPerfect Network Scanner on
the user's PC.
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