GreatWhite GW9500 - User Manual

Questions and Answers

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Jacob LongAug 14, 2025
How to fix GreatWhite GW9500 Swimming Pool Vacuum that does not move?
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  diana98Aug 14, 2025
  If your GreatWhite Swimming Pool Vacuum isn't moving and the oscillator is slow, try these steps: * Backwash and/or clean the filter, and empty all baskets to achieve an oscillation rate of 400-600 times per minute. * Clear any debris from the oscillator chamber, hose, or vac plate bypass. * Repair any vacuum leaks by ensuring the vac plate is not cracked and is seated properly, checking the hose for cracks, and adjusting the vac plate bypass if it's too loose. * Adjust valves to maximize vacuum to the vacuum port or skimmer, and reduce or shut off other skimmers and the main drain. * If the hose is old, it may kink or develop leaks. Replace it with a Sta-Rite hose.
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Kristine MortonAug 17, 2025
What to do if GreatWhite GW9500 climbs out of the water?
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  hgatesAug 17, 2025
  If your GreatWhite Swimming Pool Vacuum climbs past the water line, causing the pump to lose prime, consider the following: * If the oscillator runs too fast, install a vacuum regulator. * If a vacuum regulator is already installed, replace the black rubber regulator cap with the cap marked #50 from the accessory bag. * Slightly open the main drain valve until the cleaner no longer climbs out of the pool.
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Erica SheaAug 21, 2025
Why GreatWhite Swimming Pool Vacuum cleaner coverage not as expected?
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  William WoodsAug 21, 2025
  Several factors can affect the coverage of your GreatWhite Swimming Pool Vacuum. A clean filter system helps the cleaner move faster, so ensure you clean all baskets. For vinyl liner pools with a deep end, allow 6-8 hours for cleaning. Also, strong winds may hinder coverage. For spot cleanups, steps, and swimouts, attach a pole. Note that minimal coverage can be expected if you have a solar cover.
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Mr. Joshua Orozco Jr.Aug 25, 2025
What to do if GreatWhite GW9500 Swimming Pool Vacuum hose keeps coiling up?
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  Taylor HarperAug 25, 2025
  To prevent your GreatWhite Swimming Pool Vacuum hose from coiling up, store it uncoiled, flat, and straight when not in use. Additionally, lay the hose out flat and straight in the sunlight for a few hours before using it.
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Alyssa NealAug 28, 2025
Why GreatWhite GW9500 cleaner flips on its back when pump stops?
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  Victoria ValenzuelaAug 28, 2025
  It's normal for the GreatWhite Swimming Pool Vacuum to flip on its back when the pump stops if your filter system develops a surge of back pressure. The cleaner will right itself when the system restarts.
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juarezanaAug 31, 2025
What to do if GreatWhite Swimming Pool Vacuum is stuck in one spot?
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  josetaylorAug 31, 2025
  Examine the turning brush mechanism of your GreatWhite Swimming Pool Vacuum while it's operating. If the turning brush does not move to the 'down' position within 2 minutes, call Customer Service at 1-800-752-0183.
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Lindsay WangSep 4, 2025
How to clean steps and swim-outs with GreatWhite GW9500 Swimming Pool Vacuum?
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  paulelliottSep 4, 2025
  To clean steps and swim-outs with your GreatWhite Swimming Pool Vacuum, use the telepole attachment. Connect the pole and clean the areas that were missed.
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riosvictoriaSep 6, 2025
What to do if GreatWhite GW9500 Swimming Pool Vacuum hose comes loose when pump stops?
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  michaelmillsSep 7, 2025
  If the hose of your GreatWhite Swimming Pool Vacuum comes loose when the pump stops, use a reducer cone when connecting it to the skimmer or vac port.
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Matthew KellySep 10, 2025
Why GreatWhite Swimming Pool Vacuum hovers in one area?
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  benjaminbennettSep 12, 2025
  If your GreatWhite Swimming Pool Vacuum hovers in one area with the hose fully extended, the hose might be too short. Measure the required length from the hose connection point to the pool's furthest point, plus an additional 4 feet. If needed, purchase an 8-foot extension hose (part No. GW9511) from your local dealer.