The unit will not run. Cause: There are a number of situations that will
prevent the system from running.
Solution: Check for the following:
• Circuit Breaker is “tripped or turned Off”.
• Power Button of remote is not turned ON.
• Batteries in the remote control are low.
• Remote control is in Sleep mode or Timer mode.
• Otherwise, you should contact a Qualifi ed Service
Professional for assistance.
Heating or cooling not running effi ciently. Cause: Your evo system is designed to operate at
peak effi ciency for years with routine maintenance.
Solution: Check the following reasons for loss of
system effi ciency:
• Remove obstructions blocking the return or discharge
air fl ow into the room.
• Clean dirty or blocked indoor air fi lter that is
restricting air fl ow into the system.
• Seal outdoor air leaks in the room space from door or
windows.
• Relocate ( if possible) other heating sources in the
room space.
Wireless remote control lost or does not
work.
Cause: There are a number of reasons for the remote
control not to work.
Solution: Check the following reasons for the remote
control not working:
• The batteries might be low, change the batteries.
• The remote control must be within 25 ft (7.6m) with
no obstructions of the indoor unit.
If remote control is lost or damaged and need to be
replaced, contract your qualifi ed service professional
for assists. In the meantime, use the manual Override
Mode to operate the evo system.
Water leaking from indoor unit into the room Cause: It is normal for air conditioning system generate
condensate water in cooling mode. The evo system is
designed to effectively and efficiently collect and safely
drain the condensate water from the indoor unit to the
outdoors via a condensate drain tube.
Solution: Water leaking into the room indicates:
• The indoor unit is not level right to left. Level indoor
unit.
• The condensate drain tube is restricted or plugged. All
restricts must be removed to allow continuous gravity
force drainage.
• If problem persist, contact a qualified service
professional for assistance.
Water leakage in outdoor unit. Cause: It is normal for outdoor unit to generate
condensate water in reverse cycle heating mode and
defrost.
Solution: Water leaking from the outdoor unit is normal
in reverse cycel heating mode or defrost.
PROBLEM
CAUSE/SOLUTION
TROUBLESHOOTING
13
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