Greenlee TM-500 - User Manual

TM-500
Tele-Mate
®
Telephone Test Set
INSTRUCTION MANUAL
52060588 9/11
Read and understand this material
before operating or servicing this
equipment. Failure to understand how to
safely operate this tool could result in an
accident causing serious injury or death.
Register this product at www.greenlee.com
© 2011 Greenlee Textron Inc.
Description
The TM-500 Tele-Mate
®
Telephone Test Set is intended
to troubleshoot analog telecommunication circuits.
Itsfeatures include:
•DSL compatibility
•Tone or Pulse dialing
•Mute function
•Luminescent keypad
•Storage of up to 10 telephone numbers
•LNR (Last Number Redial)
•Impact resistant
Safety
Safety is essential in the use and maintenance of Greenlee
tools and equipment. This instruction manual and any
markings on the tool provide information for avoiding
hazards and unsafe practices related to the use of this tool.
Observe all of the safety information provided.
Purpose of this Manual
This manual is intended to familiarize personnel with
the safe operation and maintenance procedures for
the Greenlee Communications TM-500 Tele-Mate
®
TelephoneTest Set.
Keep this manual available to all personnel.
Replacement manuals are available upon request at no
charge at www.greenlee.com.
Do not discard this product or throw away!
For recycling information, go to www.greenlee.com.
Important Safety Information
Electric shock hazard:
Contact with live circuits could
result in severe injury or death.
Electric shock hazard:
Environment: Do not use in wet conditions. Do not
connect to network if apparatus is wet.
This device is rated to IP20.
Failure to observe this warning could result in severe
injury or death.
•This unit is to be used by trained personnel only.
•Do not perform any service or maintenance other than
as instructed in this manual.
Failure to observe these precautions may result in injury
or property damage.
•Inspect the test set and cord for wear or damage.
Replace worn, damaged, or missing components with
Greenlee replacement parts. A damaged component
may fail, resulting in injury or property damage.
•If the equipment is used in a manner not specified
by the manufacturer, the protection provided by the
equipment may be impaired.
Maintenance
Impact
The TM-500 is highly impact resistant. Even if dropped
onto concrete, this unit should survive without permanent
damage. In the event that the top of the case opens
up during impact, it should be possible to push it back
together again. Do not attempt to open the case to make a
repair nor should any force be used. If a simple local fix is
not possible, return the unit for repair.
Field Repair
Field repairs are limited to replacing line cords (with
approved types) and replacing belt clips. Attempting any
other repair at field level is liable to damage the instrument
and will invalidate the manufacturer’s warranty. Check your
company policy before considering any repair. Although
limited field repair may be possible, your company may
have a policy of centralized repair.
4455 Boeing Drive • Rockford, IL 61109-2988 • USA • 815-397-7070
An ISO 9001 Company • Greenlee Textron Inc. is a subsidiary of Textron Inc.
USA
Tel: 800-435-0786
Fax: 800-451-2632
Canada
Tel: 800-435-0786
Fax: 800-524-2853
International
Tel: +1-815-397-7070
Fax: +1-815-397-9247
www.greenlee.com
Europe, Middle East, Africa, Asia & Pacific
Greenlee Communications Ltd.
Brecon House
• William Brown Close • Cwmbran, NP44 3AB • UK
Tel: +44 1633 627 710 • EMEAsales@greenlee.textron.com
Changing Line Cord
1. Disconnect the unit from the circuit.
2. Remove the screw and slide the cover off.
3. Disconnect the strain relief.
4. Replace the line cord and reconnect the strain relief.
5. Slide the cover back on and tighten the screw.
Cleaning
For cleaning it is recommended to only use a cloth
dampened with a solution of soap and water.
KEEP THIS MANUAL
One-Year Limited Warranty
Greenlee Textron Inc. warrants to the original purchaser of these
goods for use that these products will be free from defects in
workmanship and material for their useful life, excepting normal
wear and abuse.
For all Test Instrument repairs, you must first request a Return
Authorization Number by contacting our Customer Service
department at: toll free in the US and Canada 800 642-2155;
Telephone +1 760 598-8900; Facsimile +1 760 598-5634.
This number must be clearly marked on the shipping label.
Ship units Freight Prepaid to:
Greenlee Repair Center, 1390 Aspen Way, Vista CA 92081 USA.
Mark all packages: Attention: TEST INSTRUMENT REPAIR.
For items not covered under warranty (such as dropped, abused,
etc.) repair cost quote available upon request.
Note: EMEA users—contact Greenlee Communications Ltd.,
Brecon House, William Brown Close, Cwmbran, NP44 3AB, UK
+44 1633 627 710.

Summary

Product Description and Safety

Product Description

The TM-500 Tele-Mate® Telephone Test Set is for troubleshooting analog telecommunication circuits.

Important Safety Information

Provides warnings and cautions regarding electric shock, wet environments, and proper handling.

Maintenance and Repair

Details on impact resistance, field repair limitations, line cord replacement, and cleaning.

Device Operation and Setup

Identification

Details on identifying the Polarity LED, Pulse Flash, ELR, STO, G/S, and LNR/Pause buttons.

Talk Mode Operation

Instructions for using the Talk mode, including DSL compatibility and voltage precautions.

Monitor Mode Operation

Instructions for using the Monitor mode, which allows monitoring audio signals on the line.

Mute Function

How to mute the transmission during a call by pressing and holding the MUTE button.

Volume Control

Adjusting earpiece volume level in Talk mode using the Volume Control switch.

Polarity Test

Procedure to test line polarity using the Pol button and observing the Polarity LED.

Last Number Redial and Pause

Using LNR/Pause for redialing and inserting pauses in memory storage.

Flash Function

Generating timed line breaks with adjustable duration settings (100, 300, 600 ms).

Storing a Number in Memory

Steps to store telephone numbers in memory locations using the STO button.

Memory Recall and Dialing

Recalling stored numbers from memory locations for automatic dialing.

Pulse Dialing

Selecting and using Pulse dialing mode, confirmed by a high beep.

Mixed Pulse and Tone Dialing

Combining Pulse and Tone dialing modes and their effect on memory redial.

Setup Mode

Entering Setup Mode to configure Pulse Rate, Flash Duration, DTMF Level, and more.

Ground-Start Lines

Using an adapter to connect a green wire for Ground-Start line testing.

Earth Loop Recall

Using an adapter and green wire to test for a second dial tone on a looped line.

Hands-Free Mode

Using the unit hands-free with a headset plugged into the unit's socket.

Greenlee TM-500 Specifications

General

Type	Butt Set
Operating Modes	Talk, Monitor
Protection	Fused
Resistance Range	0-10k ohms
Battery	9V
Frequency Range	20Hz to 20kHz