To Next PageTo Next PageWhy is my Greentouch Scott Living 1267FM-28-201 Indoor Fireplace power cord getting warm?
It's normal for the power cord of your Greentouch Indoor Fireplace to get warm during operation because the heater requires more current. Ensure the plug fits tightly into the outlet and periodically check the plug and outlet for overheating. If the outlet is hot, stop using the fireplace and consult an electrician to inspect the outlet.
What to do if my Greentouch Scott Living 1267FM-28-201 remote control doesn't work?
If your Greentouch Indoor Fireplace remote control isn't working, replace the batteries with 2 new AAA batteries. Also, press the buttons slowly and steadily. Ensure you are within 20 feet of the fireplace and within a 45-degree angle from the front of the unit.
What does Error E1 mean on my Greentouch Scott Living 1267FM-28-201 Indoor Fireplace?
Error E1 on your Greentouch Indoor Fireplace indicates that the overheat sensor has been engaged. To resolve this, unplug the unit and wait 15-20 minutes for the sensor to reset. Then, plug it back in and turn on the heater. If the problem continues, contact customer service. Note that other functions besides the heater will still work.
What does Error E2 mean on my Greentouch Scott Living 1267FM-28-201 Indoor Fireplace?
Error E2 on your Greentouch Indoor Fireplace indicates that the thermostat sensor is broken or not working correctly. Unplug the unit, wait 15-20 minutes to allow the sensor to reset, then plug it back in and turn on the heater. If the problem persists, contact customer service. Note that the other functions will work normally, excluding the heater.
How to fix Error E3 on Greentouch Scott Living 1267FM-28-201 Indoor Fireplace?
Error E3 on your Greentouch Indoor Fireplace means the heater override function is engaged. To unlock the heater, simply press and hold the temperature button for 10 seconds.
Why is my Greentouch Indoor Fireplace remote control signal weak?
A weak remote control signal on your Greentouch Indoor Fireplace may be due to pressing the buttons too quickly. Press the buttons slowly and steadily. Also, make sure you are within 20 feet of the insert and within a 45-degree angle from the front of the fireplace.
What to do if Greentouch Scott Living 1267FM-28-201 Indoor Fireplace has no flame effect but logs are glowing?
If your Greentouch Indoor Fireplace has no flame effect but the logs are glowing, the flame effect is likely powered off. Push the flame brightness button until you achieve the desired level.
General| Model | 1267FM-28-201 |
|---|---|
| Category | Indoor Fireplace |
| Fuel Type | Electric |
| Voltage | 120V |
| Remote Control | Yes |
| Adjustable Flame | Yes |
| Thermostat | Yes |
| Timer | Yes |
| Color | Black |
| Heating Area | 400 sq. ft. |
| Material | Metal |
| Flame Effect | Realistic Flame Effect |
