TROUBLESHOOTING
A
WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting
to service. Only a qualified professional should attempt to service or repair the appliance.
Problem
Corrective Action
Possible Cause
Flame is dim or not 1.
Dimmer control button is set too
1
1
.
Push button E"+" to increase light.
present
low.
2.
Inspect light bulbs and replace if
2.
Light bulbs are burned out. necessary. (see Maintenance
section of this manual)
3.
"Flame wand" has come loose 3.
Remove back panel. Secure
from bracket.
end of "flame wand" back into the
support bracket.
4.
"Flame wand" motor is not 4.
Call for Technical Service.
functioning.
The appliance turns off
1. The overheat protection device in
1.
Turn all controls off, unplug the
and will not turn back on
the appliance has been triggered.
appliance, allow to cool for at
least 10 minutes, then plug back
2.
House circuit breaker has been
in and restart.
tripped.
2.
Reset house circuit breaker.
The appliance does no
T eave ea pro ection device in 1.
Turn all controls off, unplug the
turn on when the button is
the appliance has been triggered. appliance, allow to cool for at
pushed to "ON" least 10 minutes, then plug back
in and restart.
Remote control does not
2.
Low batteries. 1. Replace all batteries in the
work
remote control.
3. Manual controls on the appliance
2.
Push the appliance "ON" using
must be "ON" before operating the manual control panel, then
the remote control.
use remote control to operate.
If using the remote control to
operate the appliance, you must
also turn the appliance "ON"
using the remote control.
7
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