GrillPro 31840 - WARRANTY; PARTS AND COATING; WARRANTY COVERAGE AND CLAIMS

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WARRANTY
The OMC Warranty is effective from date of purchase
and is limited to the repair or replacement of parts at no
charge which prove to be defective under normal
domestic use.
In Canada & the United States replacement is FOB
Factory.
In all other countries replacement is FOB OMC
Distributor. (Consult your Dealer for name of OMC
Distributor).
All other costs are the responsibility of the owner.
This warranty is extended only to the original purchaser
as indicated on the warranty registration and applies
only to products sold at retail and only when used in
country where purchased.
WHAT IS COVERED
High Heat Coated Cook Box
1 year
All Remaining Parts
1 year
WHAT IS NOT COVERED
Any failures or operating difficulties due to accident,
abuse, misuse, alteration, misapplication, vandalism,
improper installation or improper maintenance or
service, or failure to perform normal and routine
maintenance, as set out in the owner's manual.
Deterioration or damage due to severe weather
conditions such as hail, hurricanes, earthquakes or
tornadoes, discoloration due to exposure to chemicals
either directly or in the atmosphere.
Shipping or transportation costs.
Removal or re-installation costs.
Labor costs for installation and repair.
Cost of service calls.
Liability for indirect, or consequential damages.
REPLACEMENT PARTS
"Genuine OMC Smoker Parts" must always be used for
replacement. Use of any other parts will automatically nullify
the above warranty.
PORCELAIN PAINT COATING
Some OMC cook boxes and cooking grids are coated with a
durable porcelain enamel. Porcelain is essentially a glass
coating. Some chipping may occur if mishandled. This will not
affect the use or performance of the part. These parts are not
warranted against chipping or rusting. If some rust appears,
remove the rust with a scrub pad and coat with cooking oil.
Similar care should be taken with high heat paint finishes.
WARRANTY CLAIMS
All warranty is handled directly by OMC. Parts must be returned to OMC Warranty Department, shipping charges
prepaid, accompanied by Model #, Serial #, and if your smoker is not registered, proof of purchase (copy of sales slip or
invoice). If inspection confirms the defect, OMC will repair or replace such part in accordance with the terms of the
warranty.
On receipt of letter or fax (not by phone) OMC may at its option not require part or parts to be returned.
Name
Model #
Address
Date of purchase
City, State/Province
Name of dealer
Postal/Zip Code
Part # (see assembly manual)
Email Address
Phone #
Fax #
Problem