GROLAB TANKBOT - Warranty

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WARRANTY
Open Grow, LDA, guarantees the purchaser that the product is free from
material and/or manufacturing defects. Open Grow, LDA, liability is limited
to the repair or replacement of any defecve parts. Do not ship directly to
Open Grow, LDA, without first consulng with us to verify the procedure
that should be followed.
Contact our technical services at support@opengrow.pt.
All Open Grow, LDA, products have a 2-year guarantee except for
consumables (sensors and/or actuators of any type) and under normal
use.
The loss of the “GroNode” module’s internal baery life as a result of its
aging is not considered a manufacturing defect. Follow the replacement
procedure indicated in the user manual available on your applicaon or
request more informaon from the technical services.
A guarantee claim is non-transferable and only the original purchaser can
submit one. To enforce the guarantee the customer must always provide
the purchase invoice.
GUARANTEE DISCLAIMER:
Applicaon of the guarantee is excluded should the breakdown of the
defecve part or parts be a result of the product’s inadequate and/or
negligent use. Understood as inadequate and/or negligent use is any use
other than the one for which the product is meant and/or that is
recommended in the instrucons manual, not execung the maintenance
operaons recommended in the instrucons manual, carrying out
operaons that are different from those menoned and that compromise
the quality of the product, modificaons that are not performed by
authorized repairers and/or with non-original or non-approved parts.
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