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Growatt Wi-Fi-S User Manual

Growatt Wi-Fi-S
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2018-11-8 1 / 16
GROWATT NEW ENERGY Technology CO., LTD
Building B,Jiayu Industrial Zone, 28 Guangming
Road, Shiyan,Baoan District, Shenzhen,China
T / F + 86 755 2747 1900
service@ginverter.com
www.ginverter.com
Troubleshooting Guide
for Growatt Wi-Fi Modules
(Ver1.3)
2018-6-16
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Growatt Wi-Fi-S Specifications

General IconGeneral
Communication methodWi-Fi
Frequency2.4 GHz
Maximum Data Rate150 Mbps
Wi-Fi Standard802.11 b/g/n
AntennaInternal
SecurityWPA/WPA2
Humidity5% to 95% (non-condensing)

Summary

Troubleshooting Guide

Wi-Fi Device Not Powering On

Checks LED indicators and DIP switches for power issues, suggesting a solution for DIP switch settings.

Datalogger Already Exists

Addresses 'datalogger already exist' message by checking account linkage or deleting via web/app.

No Device Found After Successful Connection

Solves 'no device found' issue by recommending deletion of empty plants.

Incorrect Time on Platform

Guides on correcting platform time by adjusting the time zone in the user center or ShinePhone app.

Connection Lost After Router Reset or Password Change

Explains connection loss after router changes and provides a reset procedure for Wi-Fi-E devices.

Forgot Server Password

Provides instructions to reset forgotten server passwords via email or datalogger SN on the Growatt server.

Data Upload Interval Shows Messy Code

Addresses garbled data upload intervals, suggesting a broken datalogger requiring replacement.

Datalogger Connects to Router, Not Server

Solves connectivity issues by recommending disabling router firewall or setting it to low protection.

Datalogger Lost Router Connection, Works with Hotspot

Resolves router connection issues by using a mobile hotspot, setting IP, and reconfiguring the datalogger.

How to Change Username