GUARANTEE
FLUVAL 1, 2, 3, 4 PLUS UNDERWATER FILTERS are uncondi-
tionally guaranteed for a period of 2 years. This guarantee is
valid only under normal operating conditions for which the fil-
ters are intended. This guarantee will not apply to any unit sub-
jected to improper use, negligence or tampering. This guarantee
does not include any responsibility for animate material con-
tained in the aquarium and is limited to the FLUVAL UNDER-
WATER FILTERS only. The motor is factory sealed, tampering
will void guarantee.
SERVICE
If you have a problem or question about the operation of this prod-
uct, please let us try to help you before you return the product to
your dealer. Most problems can be handled promptly with a phone
call. When you call (or write), please have all relevant information
such as model number and/or part numbers available, as well as the
nature of the problem. Call our Customer Service Department:
Canada Only: Toll-Free Number 1-800-55HAGEN
(1-800-554-2436)
Between 9:00 AM and 5:00 PM Eastern Time.
U.S. Only: Toll-Free Number 1-800-724-2436
Between 9:00 AM and 5:00 PM Eastern Time.
U.K. Only: Helpline Number 01977 556622
Between 9:00 AM and 5:00 PM.
For Authorized Warranty Repair Service:
Return unit with dated receipt and reason for return to:
Canada Rolf C. Hagen Inc.
3225 Sartelon St., Montreal, Quebec, H4R 1E8
U.S. Rolf C. Hagen (USA) Corp.
50 Hampden Road, Mansfield, Ma. 02048-9107
U.K. Rolf C. Hagen (UK) Ltd.
California Dr., Whitwood Ind. Est., Castleford,
West Yorkshire WF10-5QH
To register your warranty on line or for more information on
this and other products go to
www.hagen.com.
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