Hague WATERMAX SIGNATURE Series User Manual (English)

Questions and Answers:

J
Jerry McculloughAug 16, 2025
Why Hague WATERMAX SIGNATURE Water System has no soft water?
- W
  wpetersonAug 16, 2025
  If your Hague Water System is not providing soft water, start by checking if the bypass valve is in the Bypass position and switch it to the Service position. Verify that the appliance is plumbed correctly. If there was an extended power outage, reset the time of day. It's also possible that the water hardness has increased, so re-test the water and re-enter a new setting number. Ensure the blending dial is closed and that the appliance is metering water; if there's no flow indicated with water usage, investigate further.
J
jenniferfergusonAug 19, 2025
What causes Hague WATERMAX SIGNATURE flow indicated when water is not being used?
- A
  Ashley MurphyAug 19, 2025
  If your Hague Water System shows a flow indication when water is not being used, it's likely that your household plumbing system has a leak. Repairing the leak should resolve this issue.
P
Pamela HillAug 23, 2025
How to troubleshoot Hague Water System with no read-out in display?
- C
  Craig CarlsonAug 23, 2025
  If your Hague Water System displays no read-out, first ensure the electric cord is properly plugged in. Check the power source and make sure the outlet is not controlled by a switch. If those are fine, test the transformer with a volt meter for 12 VAC at the control; if it's less than 10 VAC or greater than 14 VAC, replace the transformer. If 12 VAC is present at the controller, the circuit board might be defective, so replace the controller. Also, high ambient room temperature (exceeding 120°F or 49°C) can cause the display to blank out, though this doesn't affect the controller's operation, so no action is necessary in that case.
D
Derek HartAug 31, 2025
What to do if Hague Water System has excess water in brine tank?
- C
  crawfordgreggAug 31, 2025
  If your Hague Water System is experiencing excess water in the brine tank, it could be due to a restricted, frozen, or pinched drain line. Remove any restrictions, thaw any frozen sections, or straighten the drain line. Another cause might be a plugged brine line, brine line flow control, or air check/draw tube; clean the flow control, air check/draw tube, and brine line, and remove any sediment from the brine cabinet. A plugged injector assembly could also be the problem; clean or replace the injector, and replace the throat if it was removed.
S
sydneyramosSep 4, 2025
Why Hague Water System stays in regeneration?
- J
  James SmithSep 4, 2025
  If your Hague Water System stays in regeneration mode, ensure the controller is properly attached by pushing it all the way onto the drive end cap. A defective magnet disk could also be the cause, requiring replacement. Check for any foreign objects in the main control valve and remove them. If the valve assembly is broken and the motor is running, repair the drive end cap.
C
charrisonSep 7, 2025
Why Hague WATERMAX SIGNATURE Water System is not regenerating in proper sequence?
- T
  thomasleeSep 7, 2025
  If your Hague Water System is not regenerating in the proper sequence, the magnet disk may be defective and needs to be replaced. Alternatively, the controller itself may be defective, requiring replacement.

Hague WATERMAX SIGNATURE Series Specifications

General

Brand	Hague
Model	WATERMAX SIGNATURE Series
Category	Water System
Language	English

Summary

25 Year Limited Warranty

Coverage

Details the scope of the warranty for the Hague WaterMax® appliance, covering defects in workmanship or materials.

Warrantor's Performance and Length of Warranty

Outlines the warranty duration for different parts (25 years for tank/valve, 5 years for other parts) and responsibilities.

Further Exclusions and Limitations on Warranty

Specifies conditions that void the warranty, such as improper installation or unauthorized dealers.

Claims Procedure

Provides instructions on how to report defects and what information to include for warranty claims.

General Information

Getting Maximum Efficiency From the Appliance

Offers tips for optimal performance, including salt level maintenance, regeneration scheduling, and water quality considerations.

Checklist Before Installation

Do

Lists essential steps and precautions to follow before installing the water conditioning appliance.

Do Not

Highlights actions and conditions to avoid during installation to prevent damage or improper function.

Blending Valve

Setting and Using the Controller

Regenerate Button

Explains how to use the Regenerate button for immediate regeneration or to advance cycles.

Service Settings

Service Settings — History

Describes the history menu for viewing appliance performance data and diagnostic information.

Service Settings — Button Functions

Details the function of various buttons used for navigating the service settings menu.

Operating Modes

Mode 1 (Timer Mode) Setting Chart

Provides settings guidance for the Timer mode, including frequency and days of week regeneration.

Mode 2 (Demand Delayed Mode) Setting Chart

Customer Settings

Setting Day and Time

Instructions on how to set the current day and time on the controller for accurate operation.

Setting Regeneration Time

Guide to setting the preferred time for the appliance to perform regeneration cycles.

Setting Regeneration Mode

Explains how to select the operating mode for regeneration, such as Timer or Demand.

Setting Silent Mode Times

Instructions for defining a period during which the appliance operates silently.

Setting Number of People

Allows inputting the number of household occupants to optimize water conditioning performance.

Reading Model Numbers

Specifications

Filter Specifications

Details the performance and capabilities of various WaterMax® filters for contaminant reduction.

Contaminant Reduction Capabilities

Summarizes the reduction levels for specific contaminants like iron, pH, and bacteria verified by test data.

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