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Problem Possible Cause Possible Solution
It is not cold enough
inside the appliance.
The temperature is set too high. Reset the temperature.
Food has been placed in the
refrigerator while still hot.
Always cool down food before
storing.
Too much food has been stored at
one time.
Always store small quantities of
food at a time.
The goods are too close to each
other.
Leave a gap between foods to
allow air to flow.
A door/drawer of the appliance is
not closed properly.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer
too frequently.
It is too cold inside
the appliance.
The temperature is set too low.
The Power-Freeze function is
activated or is running too long.
Reset the temperature.
Switch off the Power- Freeze
function
Moisture forms on
the inside of the
refrigerator
compartment.
The climate is too warm and too
damp.
Increase the temperature.
The appliance door/drawer is not
tightly closed.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer
too frequently.
Food containers or liquids have
been left open.
Let hot foods cool to room
temperature and cover foods
and liquids.
Moisture
accumulates on the
outside surface of
the refrigerator or
between the
doors/door and
drawer.
The climate is too warm and too
damp.
This is normal in a damp climate.
and will change when the
humidity decreases.
The door/drawer is not closed
tightly. The cold air in the appliance
and the warm air outside it cause
condensation to form.
Ensure that the door/drawer is
tightly shut.
Excessive ice and
frost in the freezer
compartment.
Food has not been adequately
packaged.
Always pack food well.
The appliance door/drawer is not
closed properly.
Close the door/drawer.
The door/drawer has been opened
too frequently or for too long.
Do not open the door/drawer
too frequently.
The door/drawer seal is dirty, worn,
cracked or mismatched.
Clean the door/drawer gasket
or replace them by new ones.
Something inside the refrigerator
is preventing the door/drawer
from closing properly.
Reposition the shelves, door
racks, or internal containers to
allow the door/drawer to close.
The sides of the
cabinet and door
strip get warm.
- This is normal.
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