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Customer Service 
We recommend our Haier Customer Service and the use of original spare parts. 
If you have a problem with your appliance, please first check section TROUBLESHOOTING. 
If you cannot find a solution there, please contact 
► your local dealer or
► our European Call Service-Center (see listed phone numbers below) or
► the Service & Support area at www.haier.com where you can activate the service claim and also 
find FAQs. 
To contact our Service, ensure that you have the following data available. 
The information can be found on the rating plate. 
Also check the Warranty Card supplied with the product in case of warranty. 
European Call Service-Center 
Haier Germany (DE)  0180 5 39 39 99 
•
Haier Austria (AT)  0820 001 205 
•
Haier United Kingdom (UK) 
* For other countries please refer to www.haier.com 
Haier Europe Trading S.r.l 
Branch UK 
Westgate House, Westgate, Ealing 
London, W5 1YY