Trouble shooting
Before asking for service, check the following first.
Normal
Performance
inspection
Noise is heard
Phenomenon
Cause or check points
The system does not restart
immediately.
Smells are generated.
Mist or steam are blown out.
Multiple
check
Poor cooling
When unit is stopped, it won't restart 
elapsed to protect the system.
When the electric plug is pulled out 
and reinserted, the protection circuit 
During unit operation or at stop, 
a swishing or gurgling noise may 
(This noise is generated by
refrigerant flowing in the system.)
During unit operation, a cracking
noise may be heard.This noise is 
temperature changes.
Should there be a big noise from
 filter may be too dirty.
This is because the system 
circulates smells from the interior
During COOL or DRY operation, 
This is due to the sudden cooling
Is power plug inserted?
Is there a power failure?
Is fuse blownout?
Is the air filter dirty?
Are there any obstacles before 
Is temperature set correctly?
Are there some doors or 
Is there any direct sunlight
through the window during the 
Are there too much heat sources
or too many people in the room 
In dry mode,
 fan 
speed can’t be changed.
In DRY mode, when room 
than temp.setting+2
o
C,unit will 
regardless of FAN setting.
during cooling operation?
cooling operation?(Use curtain)
 windows left open?
 inlet and outlet?
Normally it should be cleaned 
every 15 days.
run intermittently at LOW speed 
temperature becomeslower 
indoor unit may blow out mist.
of indoor air.
air such as the smell of furniture,
paint, cigarettes.
air flow in unit operation, air 
generated by the casing expanding
or shrinking because of
be heard.At first 2-3 minutes after
unit start, this noise is more noticeable. 
will work for 3 minutes to protect the
air conditioner.
immediately until 3 minutes have
Trouble shooting
EUROPEAN REGULATIONS
CONFORMITY FOR THE MODELS
1
1+2=
kg
R410A
2
kg
2=
1=
B
C
D
FE
kg
A
This product contains fluorinated greenhouse gases covered by 
the Kyoto Protocol. Do not vent into the atmosphere.
Refrigerant type:R410A
GWP* value:1975
GWP=global warming potential
Please fill in with indelible ink,
WKHIDFWRU\UHIULJHUDQWFKDUJHRIWKHSURGXFW
WKHDGGLWLRQDOUHIULJHUDQWDPRXQWFKDUJHGLQWKHILHOG and
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on the refrigerant charge label supplied with the product.
The filled out label must be adhered in the proximity of the product
charging port (e.g. onto the inside of the stop value cover).
A  contains fluorinated greenhouse gases covered by the Kyoto 
Protocol
B  factory refrigerant charge of the product: see unit name plate
C   additional refrigerant amount charged in the field
D   total refrigerant charge
E   outdoor unit
F   refrigerant cylinder and manifold for charging 
IMPORTANT INFORMATION REGA-
RDING THE REFRIGERANT USED
Contains fluorinated greenhouse gases
covered by the Kyoto Protocol
CE
All the products are in conformity with the following 
European provision:
- Low Voltage Directive 2006/95/EC
- Electomagnetic Compatibility 2004/108/EC 
ROHS
The products are fulfilled with the requirements in the 
directive 2011/65/EU of the European  parliament and of
council on the Restriction of the use of Certain Hazardous
Substances in Electrical and Electronic Equipment (EU 
RoHS Directive)
WEEE
DISPOSAL REQUIREMENTS:
Your air conditioning product is marked with this
symbol.This means that electrical and electronic
products shall not be mixed with unsorted 
household waste. Do not try to dismantle the 
system yourself : the dismantling of the air
In accordance with the directive 2012/19/EU of the European
parliament, herewith we inform the consumer about the dis-
posal requirements of the electrical and electronic products.
conditioning system,treatment of the refrigerant, of oil and of
other part must be done by a qualified installer in 
accordance
with relevant local and national legislation. Air conditioners 
must be treated at a specialized treatment facility for reuse, 
recycling and recovery. By ensuring this product is disposed 
of correctly, you will help to prevent potential negative cons-
equences for the environment and human health. Please 
contact the installer or local authority for more information. 
Battery must be removed from the remote controller and dis-
posed of separately in accordance with relevant local and 
nationl legislation.
Voltage:230V
Climate:T1
3