Problem Cause Solution
Cold water not dispensing.
Cold water not dispensing.
• The water supply pipe is not
open.
• The water filter is blocked.
• Open the water supply line all the way.
• Replace the water filter.
• Check that no water tubes are kinked or
restricted.
The water has a strange
odour.
• The water is stored too long
without use.
• The local potable water source
is suspect.
• Remove 10-12 cups of water and throw away,
then check if odour improves.
• Contact your local water supply company to
check quality of the water.
The water supply pressure is
• Water pressure level is below
specification minimum of
25 psi.
• Contact local plumbing supply dealer to install
water booster to obtain 25-121 psi water
pressure rating.
The fridge has a bad odour.
The inside of the fridge is dirty.
• The inside walls, shelves, and
door bins need cleaning
life.
• Clean all inside surfaces with warm water and a
clean soft damp cloth then wipe dry.
• Wrap and cover foods to extend useful food life.
The door or drawer is hard to open and/or close
closing.
• The door may have food articles
or packages that are obstructing
closure.
• The level of the refrigerator is
causing the door to shift out of
position
• The door could be hitting against
adjacent cabinets or appliances.
• The door hinge alignment may
• Re-position the shelves, door bins, or internal
containers to allow the door to close.
• Ensure the floor is level using sturdy materials
that are also non flammable.
• Provide a good 1” (2.54cm) clearance on all 3
sides and on top of the cabinet so doors can
open and close freely.
• Adjust hinges and add spacer clips supplied.
The drawers are hard to move
• The stored foods are interfering
with the slide mechanism.
• The drawer slides are dirty from
• Position the foods away from the drawer sides
and spread out the foods evenly within the
drawers.
• Clean the drawer and wipe down the slides
periodically so the slide ball bearings move
freely.
The light bulb is out.
The light bulb is out.
• The light bulb is damaged or
unscrewed
• The light switch is blocked
somehow with debris or food
particles
• The fridge power is off.
• See section on changing light bulbs
• Disconnect the power supply cord plug.
Locate the light switch on the food liner wall and
move it to see if food can be dislodged by
pressing the switch in and out a few times.
• Make sure the power cord plug is fully engaged
If you hear:
A beeping noise inside the
fridge.
• One door or drawer of the fridge
is open for over 60 seconds.
• This is normal and will repeat every 1 minute until
the door or drawer is closed.
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