7 
Things to be noted: 
The compressor (also known as refrigerating unit) doesn’t 
operate all the time without stop.   
The compressor is controlled by the automatic 
temperature regulator represented by a temperature dial. 
When the interior temperature exceeds the preset 
temperature, the compressor starts automatically and 
when the interior temperature falls below the present 
temperature, the compressor stops automatically. 
It’s normal that compressor makes noise during operation. 
The noise comes from the motor. The flow of refrigerant 
through the refrigerating system may make a gurgling 
noise. These noises don’t mean a fault of the refrigerator.   
The exterior surface may be wet when it’s cold and the 
ambient temperature is low. It’s normal and the exterior 
surface will become dry as the ambient temperature rises. 
If the reasons of such phenomena can’t be identified and 
solved, please consult the service center. 
17. Troubleshooting 
a)  Problem: Refrigerator does not operate (does not 
work) 
Please check: 
y  Is the power cord in good condition? Is the refrigerator 
properly plugged in the outlet? 
y  Is there a power interruption? (Use a small appliance to 
check out, e.g. agitator or hair dryer) 
y  Is the refrigerator started up? (The temperature dial 
should not be set at “0”.) 
y  Is the fuse broken? Or in poor contact? 
b) Problem: The inner compartment is not cool 
enough; the compressor cycles on and off 
frequently; 
Please check: 
y  The refrigerator/freezer compartment should stand still 
for at least 2 hours after installation to stabilize the 
refrigerant circulation system. See “Start-up”. If it 
doesn’t work, unplug the refrigerator and tilt the 
refrigerator to one side for a while or place it on an 
inclined plane and then place it to the original position. 
Connect the refrigerator after 2 hours. Keep the door(s) 
closed for 12 hours. 
y  Is the door properly closed? If so, the door gasket 
should press on the external cabinet securely and 
evenly.  
Test: It should be difficult to pull out a piece of paper 
caught up between the door gasket and the external 
cabinet. 
If the paper slips away easily, consult the service 
center. 
y  If there is thick ice in the freezer compartment. (See 
“Cleaning and Maintenance”) 
y  Is the refrigerator exposed to direct sunshine or near a 
heat source (oven, radiator, etc.)? 
What to do: Do not expose the refrigerator to direct 
sunshine; keep the refrigerator away from any heat 
source; install a thermal barrier between the 
refrigerator and the heat source (see “Location”). 
y  Is the inner compartment overloaded?   
y  Is the room well ventilated? Is the air vent obstructed? 
Is the heat exchanger (condenser) on the back 
covered by dust?   
c) The temperature of refrigerator compartment is 
too low 
Please check: 
y  Is the temperature regulator properly set? 
y  Is the door of freezer compartment properly closed? 
y  Is there a lot of fresh food (more than 1kg) in the 
freezer compartment? (If the freezer compartment 
operates for long periods, the temperature of 
refrigerator compartment falls accordingly.) 
d) The freezer compartment is too warm and frozen 
foods are thawed 
y Is the ambient temperature too low? (If so, the 
refrigerating unit will malfunction, resulting in higher 
temperatures in the freezer compartment.) 
What to do: Raise the ambient temperature. 
e)  There is thick ice in the freezer compartment. 
Please check: 
y  Is the door of freezer compartment properly closed? 
y  If some food gets frozen to the inner walls, try to 
remove it with a blunt instrument such as a spoon 
handle. 
y Defrost and clean the freezer compartment (see 
“Defrosting”). A thick ice layer will impede refrigeration 
performance and increase power consumption. 
f)  Interior light is off. 
Please check: 
y  Is the lamp switch functioning properly? 
y  If the lamp switch is in good condition, the light bulb 
should be replaced (see “Replacement of Light Bulb”) 
g) Unusual noise 
Please check: 
y  Is the refrigerator solidly positioned? Is the refrigerator 
rubbing against other furniture or items? Is there 
anything stuck between the back of refrigerator and the 
wall? 
y  Move the items in contact with the refrigerator out of 
way and keep adequate space between the refrigerator 
and the surroundings. 
y  Is the movable parts securely retained in place? 
y  Are bottles or containers in the inner compartment 
rubbing against each other? 
Note! 
It’s normal that there is noise of refrigerant flowing 
through the refrigerating system. 
It’s normal that moisture forms around the door 
handle in summer. Dry with a soft cloth. 
 
The refrigerator is not user-serviceable and do not 
attempt to intervene with the normal operation of the 
appliance.