Troubleshooting
Problem Possible Cause Possible Solution
It is not cold enough
i
nside the appli-
ance.
• The temperature is set too high.
• The temperature of the food
stored is too warm.
• Too much food has been stored at
one time.
• The goods are too close to each
other.
• A door/drawer of the appliance is
not tightly closed.
• The door/drawer has been opened
too frequently or for too long.
• Reset the temperature.
• Always cool down goods be-
fore storing them.
• Always store small quantities of
food.
• Leave a gap between several
foods allowing air ow.
• Close the door/drawer.
• Do not open the door/drawer
too frequently.
It is too cold inside
the appliance.
• The temperature is set too low.
• The Super Freeze/Super Cool func-
tion is activated or is running too
long.
• Reset the temperature.
• Switch o the Super Freeze/
Super Cool function.
Moisture formation
on the inside of the
refrigerator com-
partment.
• The climate is too warm and too
damp.
• A door/drawer of the appliance is
not tightly closed.
• The door/drawer has been opened
too frequently or for too long.
• Food containers or liquids are left
open.
• Increase the temperature.
• Close the door/drawer.
• Do not open the door/drawer
too frequently.
• Let hot foods cool to room
temperature and cover foods
and liquids.
Moisture accumu-
lates on the re-
frigerator outside
surface or between
the doors/door and
drawer.
• The climate is too warm and too
damp.
• The door/drawer is not closed
tightly. The cold air in the appliance
and the warm air outside it con-
densates.
• This is normal in damp climate
and will change when the hu-
midity decreases.
• Ensure that the door/drawer is
tightly shut.
Strong ice and frost
in the freezer com-
partment.
• The goods were not adequately
packaged.
• A door/drawer of the appliance is
not tightly closed.
• The door/drawer has been opened
too frequently or for too long.
• The door/drawer gasket is dirty,
worn, cracked or mismatched.
• Something on the inside prevents
the door/drawer to close properly.
• Always pack the goods well.
• Close the door/drawer.
• Do not open the door/drawer
too frequently.
• Clean the door/drawer gasket
or replace them with new ones.
• Reposition the shelves, door
racks, or internal containers to
allow the door/drawer to close.
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