Problem Possible Cause Possible Solution
Moisture 
accumulates on 
the wine cellar;s 
outside surface
.
The climate is too warm and too 
damp
The door is not closed tightly.The 
cold  air  in  the  appliance  and  the 
warm air outside it condensates.
This is normal in damp climate 
and  will  change  when  the  hu-
midity  decreases.
Ensure  that  the  door  is  shut 
tightly and that the gaskets seal 
properly.
The appliance
makes abnormal
sounds
The  appliance  is  not  located  on 
level ground.
The appliance  touches  some  ob-
ject around it.
Ajust the feet to level the appli-
ance.
Remove  objects  around  the 
appliance.
A  slight  sound  is 
to  be  heard si
milar 
water.
This is normal -
The interior light-
ing or cooling 
system does not 
work.
Mains plug is not connected to the 
mains socket.
The  power  supply  is  not  intact.
The LED-lamp is out of order.
Connect  the  mains  plug.
Check the electrical supply to-
the room.Call the local electric-
ity company.
Please call the service for 
changing
The sides of the 
cooler and door 
strip get warm
This is normal. -
The door does 
not shut properly
The appliance is not level.
The door is blocked.
Level  the  appliance  with  the 
leveling feet.
Check for blockages like bottles 
or shelves.
To contact the technical assistance, visit our website:
https://corporate.haier-europe.com/en/
Under the section “website”, choose the brand of your product and your country. You will
to contact the technical assistance.
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Troubleshooting