HUG-SG 181010 v0.5
System Gateway User Guide
INTRODUCTION
Halio System Gateway is a device that serves as the secure
connection between the local Halio smart-tinting system and
the Halio Cloud Services. Once installed in the Halio
Component Cabinet along with Halio Tint Drivers, it receives
and distributes system communication. The System Gateway:
• Monitors and reports on status of the Halio system
components
• Serves as the exclusive connection to the Halio Cloud
Services using secure TLS/SSL connectivity
• Facilitates software updates of Halio devices to ensure
optimum performance
USING GATEWAY STATUS INDICATORS
POWER (LED 1) – Green/Red
• Green Flashing – Gateway is starting up and loading
onboard software applications.
• Green Solid - After boot up, indicates system has read
the next stage bootloader from memory and is loading.
• Red – indicates
HALIO CLOUD CONNECTION (LED 2) – Green/Red
• Green Solid – Gateway is connected to the Halio Cloud.
• Red – Gateway is unable to communicate with Halio
Cloud services.
WIRELESS NETWORK STATUS (LED 3) – Green/Orange/Red
• Orange flashing - indicates the Gateway is starting the
wireless thread network.
• Green Solid – indicates the Gateway wireless network is
active.
• Red – indicates a problem with the wireless Thread
network.
USING SYSTEM GATEWAY BUTTONS
ID Button - Side of driver near power input
• Pressing this button will be used to start a Thread
network join process. Press it when instructed to do so
by the Halio Installation app.
RESTART Button – Pinhole button on front of driver
• Click– restarts the EC Driver but does not clear any device
settings or network connections.
TROUBLESHOOTING
General Troubleshooting Tips
When you do not know where to start, think small.
• Read LEDs or error codes on one device at a time.
• Manually see if you can tint or bleach the windows using
the buttons on the left side of the driver.
• Confirm wireless communication between the Gateway
and drivers by moving drivers closer or using the external
antenna option of the Gateway.
For additional troubleshooting guidance, visit
www.kinestral.com/support
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