11
PROBLEM
Filter basket overflows
or coffee brews slowly.
Coffee leaks onto base.
Coffee tastes bad.
Coffee sediment in cup.
PROBABLE CAUSE
• Excessive amounts of coffee.
• Coffee ground too finely. Set coffee grinder to automatic drip grind.
• Coffeemaker needs cleaning.
If using a paper filter:
• Coffee grounds between paper filter and filter basket.
• Paper filter not open and in proper position.
• Rinse filter basket before inserting paper filter so the edges will remain pressed against the
sides of the basket.
• Poor-quality paper filter.
•Thermal travel mugs not properly seated in position indicators on base. Refer to How to Make
Coffee for correct position of thermal travel mugs during brewing.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Use a high-quality, basket-style paper filter instead of optional permanent coffee filter.
Troubleshooting
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