13
Troubleshooting (cont.)
PROBLEM PROBABLE CAUSE/SOLUTION
Coffee overflows from
brew basket.
• Use removable brew basket for ground coffee. 3 tablespoons (44 ml) is the maximum amount of
grounds to brew.
• Use a lesser amount of ground coffee.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results.
Be careful not to overgrind, since very finely ground coffee can cause overflow.
Coffee overflows from
mug or travel mug.
• To prevent coffee overflowing from a mug/travel mug, use the same mug/travel mug to brew into
that was used to fill the water reservoir. Do not add more than 14 ounces (414 ml) of water. There
may also be additional water in the system that is causing the overflow. Remove brew basket or
single-serve pack holder. Push I/
O
(ON/OFF) to remove remaining water.
Water remaining in
coffee-side reservoir.
• Added too much water. Place cup or travel mug on cup rest. Remove single-serve pack and
replace brew basket. Repeat brewing cycle. Press
I/
O
(ON/OFF)
button to remove remaining
water.
Coffee not dispensing. • Piercing needle is clogged with coffee grounds. Follow “Care and Cleaning“ directions on
page 11 to remove coffee grounds.
Failed foil seal. • There is variability in the single-serve pack manufacturing process which causes some types of
single-serve packs to be weaker at the seams. Brew using a different brand of single-serve packs.
To Next Page
Loading...
