What to do if there is no DC output from my HANCHU ESS HOME-ESS-LV-5.3K-S Storage?
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Curtis BullockAug 6, 2025
If your Hanchu ESS Storage system shows no DC output, first verify that the circuit breaker at the battery terminal is closed and switched on. If the breaker is on but charging/discharging is still not working, it is recommended to contact Hanchu ESS after-sales service or your dealer directly for assistance.
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Jessica CarrollAug 11, 2025
How to fix HANCHU ESS HOME-ESS-LV-5.3K-S when the indicator light does not come on?
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Allison VaughnAug 11, 2025
If the indicator light on your Hanchu ESS Storage unit doesn't turn on, try long-pressing the power switch for 2 seconds to restore the system. If this doesn't work, please contact the Hanchu ESS after-sales service department or your dealer directly.
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Travis SmithAug 16, 2025
Why am I getting internal communication errors on my HANCHU ESS HOME-ESS-LV-5.3K-S Storage?
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doyleamyAug 16, 2025
Internal communication errors in your Hanchu ESS Storage system can occur due to:
1. The DIP switch being in the wrong position: Move the DIP switch to the correct position.
2. Communication loss between batteries: Check if the communication cable between the batteries is correctly and securely connected.
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Veronica KochAug 20, 2025
What to do if I have external communication errors on Hanchu ESS Storage?
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nweaverAug 20, 2025
If you are experiencing external communication errors with your Hanchu ESS Storage, check that the communication cable between the BMS and the inverter is correctly connected and in good condition.
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Melinda KirbyAug 26, 2025
What to do if HANCHU ESS HOME-ESS-LV-5.3K-S has an over voltage alarm?
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Brian WagnerAug 27, 2025
If your Hanchu ESS Storage system is showing an over voltage alarm, the solution is to wait for the battery voltage to return to a normal level.
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Mark MillerAug 31, 2025
How to resolve low temperature protection on HANCHU ESS HOME-ESS-LV-5.3K-S?
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Jeffrey StewartAug 31, 2025
If your Hanchu ESS Storage is under low temperature protection, allow the cell temperature to return to a normal range.