What to do if there is no DC output from my HANCHU ESS HOME-ESS-LV-5.3K-S Storage?
If your Hanchu ESS Storage system shows no DC output, first verify that the circuit breaker at the battery terminal is closed and switched on. If the breaker is on but charging/discharging is still not working, it is recommended to contact Hanchu ESS after-sales service or your dealer directly for assistance.
How to fix HANCHU ESS HOME-ESS-LV-5.3K-S when the indicator light does not come on?
If the indicator light on your Hanchu ESS Storage unit doesn't turn on, try long-pressing the power switch for 2 seconds to restore the system. If this doesn't work, please contact the Hanchu ESS after-sales service department or your dealer directly.
Why am I getting internal communication errors on my HANCHU ESS HOME-ESS-LV-5.3K-S Storage?
Internal communication errors in your Hanchu ESS Storage system can occur due to: 1. The DIP switch being in the wrong position: Move the DIP switch to the correct position. 2. Communication loss between batteries: Check if the communication cable between the batteries is correctly and securely connected.
What to do if I have external communication errors on Hanchu ESS Storage?
If you are experiencing external communication errors with your Hanchu ESS Storage, check that the communication cable between the BMS and the inverter is correctly connected and in good condition.
What to do if HANCHU ESS HOME-ESS-LV-5.3K-S has an over voltage alarm?
If your Hanchu ESS Storage system is showing an over voltage alarm, the solution is to wait for the battery voltage to return to a normal level.
How to resolve low temperature protection on HANCHU ESS HOME-ESS-LV-5.3K-S?
If your Hanchu ESS Storage is under low temperature protection, allow the cell temperature to return to a normal range.
General| Model | HOME-ESS-LV-5.3K-S |
|---|---|
| Battery Capacity | 5.3 kWh |
| Battery Type | Lithium Iron Phosphate (LiFePO4) |
| Nominal Voltage | 51.2 V |
| Operating Temperature | -10°C to 50°C |
| Cycle Life | 6000 cycles |
| Protection Level | IP20 |
| Communication | RS485, CAN |
| Charge/Discharge Current | 50 A |
| Communication Interface | RS485/CAN |
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