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Hanover Patio Glow 98900 - User Manual

Hanover Patio Glow 98900
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HanoverOutdoorFurniture
IMPORTANT
Ifyouhaveanyproblemswiththisproduct(missingordamagedparts,assemblyissues,etc.),
PLEASEDONOTRETURNTOTHERETAILER/STORE
fromwhereyoupur
chasedtheproduct.
PleasecallourToll‐FreeCustomerServiceHotlineat:
1‐800‐416‐3511
Between9:00AMand5:00PMEasternTime,MondaythroughFriday
Orvisitourwebsiteat:
www.hanover‐products.com
Toexpediteanyfuturewarrantyclaims,pleaseretaintheInstructionSheet,Warranty
Cardandreceiptforfutureuse.
For additionalon‐linesupportonassembly,troubleshootingandcare&maintenanceofyouroutdoor
furniture,pleasevisitourwebsiteat:www.hanover‐products.com.
6/1/2015(a)

Table of Contents

Questions and Answers

  • S
    Sabrina MooreAug 5, 2025
    Why won't my Hanover Patio Glow 98900 Outdoor Fireplace burner light?
    • D
      Daniel CrossAug 5, 2025
      If the burner of your Hanover Outdoor Fireplace won’t light, start by checking that the gas tank valve is open. Then, turn the control knob to the “ON” position and push the control knob in. Ensure the tank has propane gas. Also, make sure a AAA battery is correctly installed with the negative (-) end first and has a charge. Inspect the wire connected to the ignition module and check the electrode for cracks or breaks. Finally, remove any excess lava rocks or fire ices from around the ignition well to ensure sufficient oxygen.
  • A
    Andre BlakeAug 18, 2025
    What to do if my Hanover Patio Glow 98900 Outdoor Fireplace burner won’t stay lit?
    • W
      William FriedmanAug 18, 2025
      If the burner on your Hanover Outdoor Fireplace lights but won't stay lit, there are a few things to check. First, ensure that the tip of the thermocouple is even with the top of the ignition well, and remove any fire ices from the ignition well. Next, check the thermocouple connection at the main control valve and tighten the thermocouple nut at the back of the valve if it's loose. Lastly, make sure to cover the burner with fire ices according to the instructions.

Summary

Customer Support and Contact Information

Product Assistance Hotline and Website

Provides customer service contact numbers and website for product assistance.

1-Year Limited Warranty Program

Warranty Coverage and Exclusions

Details what the warranty covers and specific exclusions for outdoor furniture.

Obtaining Warranty Service

Instructions on how to claim warranty service with proof of purchase.

Outdoor Furniture Care & Maintenance

Regular Maintenance Guidelines

General cleaning and protection for outdoor furniture against elements.

Specific Material Cleaning Instructions

Detailed care for Teak, Woven, Fabric, Mesh, Strap, Vinyl, and Stone/Marble.

Assembly and Safety Information

Critical Safety Warnings

Essential safety alerts regarding gas leaks, fire hazards, and product operation.

Installation and Usage Precautions

Warnings related to installation, propane connection, and use of replacement parts.

Important Safety Information

Installation and Servicing Safety

Guidelines for safe installation, repair, and annual inspection by professionals.

Operational Safety Rules

Precautions for lighting, media use, and safe operation of the appliance.

Propane Gas Safety and Specifications

LP Gas Cylinder Requirements

Specifications for LP gas cylinders, including type, connection, and storage.

Technical Specifications

Key technical details such as input BTU, regulator pressure, and clearances.

Parts Identification List

Component Details

A comprehensive list identifying each part with its description and part number.

Installation Guide

Tabletop and Base Assembly

Steps for attaching the tabletop to the base using provided hardware.

Regulator and Tank Connection

Instructions for connecting the propane regulator to the tank, including leak checks.

Installation Guide

Securing Components and Final Checks

Instructions for tank stability, bolt tightening, and final leak verification.

Burner Media and Ignition Setup

Guidance on placing fire ice and preparing the ignition well.

Natural Gas Conversion

Professional Conversion Process

Step-by-step guide for converting the appliance to natural gas by a professional.

Batteries

Ignition Module Battery Replacement

Instructions for installing and replacing the AAA battery for the ignition module.

Maintenance

Burner Cleaning and Winter Storage

Guidance on cleaning the burner and preparing the unit for winter storage.

Lighting Instructions

Ignition Procedure

Step-by-step guide to safely ignite and operate the fire pit.

Troubleshooting Guide

Burner Ignition Issues

Solutions for common problems like burner not lighting or staying lit.

One-Year Limited Warranty Details

Warranty Coverage and Duration

Defines what parts are covered and for how long (1 year, 90 days).

Warranty Limitations and Exclusions

Outlines restrictions, excluded items, and remedies for warranty claims.

Hanover Patio Glow 98900 Specifications

General IconGeneral
BrandHanover
ModelPatio Glow 98900
CategoryOutdoor Fireplace
LanguageEnglish