31
Cause Possible remedy
Issue: Not loud enough
Low volume Turn up volume; see hearing
healthcare professional if
problem persists
Low battery Replace battery
Earmolds not inserted
properly
See “3. Putting your hearing
aids on your ears”. Reinsert
carefully
Change in hearing Consult your hearing care
professional
Earmolds blocked with
ear wax
Clean earmolds. See
“Cleaning your hearing
aids”. Consult your hearing
care professional
Plugged microphone
shield
Consult your hearing care
professional
HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 31HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 31 2021-10-06 4:24:36 PM2021-10-06 4:24:36 PM
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